Nicolas Ochoa - Senior Manager Data Ops

Nicolas Ochoa serves as Senior Manager for Data & Operations at Wavetec, where he is responsible for overseeing operational efficiency and data-driven decision-making across the organization. His role involves managing processes that support the smooth delivery of Wavetec's queue management, self-service, and digital signage solutions to clients worldwide, while also ensuring that data insights are effectively used to inform business strategy. Nicolas typically works closely with cross-functional teams to streamline workflows, improve reporting accuracy, and identify opportunities for operational improvement. His responsibilities often extend to supporting regional teams with data analysis that helps guide resource allocation and performance tracking. He brings a structured, analytical approach to problem-solving, combining operational expertise with a strong grasp of data systems and reporting tools. Nicolas plays an important role in bridging the gap between raw operational data and actionable business insight, helping leadership make informed decisions. His experience reflects a background in operations management with a growing specialization in data analytics, positioning him as a valuable contributor to Wavetec's efforts to scale efficiently across its global markets.