Essential technological innovations for customer experience
Wavetec’s omni-channel kiosks provide you the flexibility to embrace emerging technologies and reduce operating costs. Empower your customers to avoid queues, and use self-service kiosks to choose between services, place orders, check-in for appointments, open a bank account, take a ticket to join a queue or simply find the way.
Designed and manufactured emphasizing on customer experience at the core, the kiosks feature a contemporary design and offer innovative self-service options, while transforming customer experiences at banks, telecoms, airports, restaurants, government service centers, DMV stations, retail shops, and hospitals.
OUR SOLUTIONS CAN HELP YOU
SELF SERVICE SOLUTIONS
Innovative solutions that help institutions to implement convenient customer-centric technology that provides
exceptional customer experience across digital and physical channels
ACCOUNT OPENING &
INSTANT CARD ISSUANCE KIOSK
An easily customizable kiosk with a modular design and
functional components to perform a comprehensive set
of banking functions. With an end-to end process, the kiosk
eases bank account opening process, prints instant bank cards
and enhances customer experiences.
- Encrypted keypad
- ID scanning
- Customized, instant card printing
- Cash deposit functionality
- Receipt printing
- Supports Mobile Wallets
- Seamless integration with core banking applications
- Signature Pad
- Connection to Virtual Assistant
- NFC supported kiosk
SIM CARD DISPENSING KIOSK
Efficient and automated solution, built to revolutionize the concept of Telecom service delivery to customers. The kiosk optimizes SIM card purchase transactions, reduces costs and drives revenue opportunities.
- Kiosk embedded with webcam for security
- Biometric Verification
- Cash based transaction
- Supports mobile wallet
- Ability to dispense and activate new SIM,
renew SIM, top-up mobile balance, or change
telecom package plan
- Cash withdrawal
The kiosk is based on a secure and flexible platform,
which includes a biometric scanner and a bunch note cash acceptor.
With the Cash-in Kiosk, you can allow your customers to
easily pay bills and deposit money into their bank account or mobile wallets.
- Fund transfer and bill payments
- Cash deposit and withdrawal functionalities
- Bunch note cash acceptance and extra-large note capacity
- Flexible workflows supporting multiple transaction flows
- KYC via biometric and video facial recognition
- Encrypted keypad for secure transactions
- Biometric verification integrated with government bodies
- Instant receipt acknowledgment
Wavetec’s intelligent product vending machines allow deployment of a turnkey product dispensing solution. With sophisticated elevator based dispensing technology, that allows dispensing of even the most sensitive electronics and a field tested inventory and content management system – you maximise customer touchpoints and product availability.
We work with you to fully customise hardware and software to your requirements, such as integration with existing systems, customised cash handling or biometrics.
- 50” full LCD touch screen support
- Elevator based product dispensing for sensitive electronic items
- EFT-POS device integrated for card payment
- Proximity/motion sensor to detect presence of customer
- NFC reader
- Card payment terminal: EMV + NFC
- Optional biometric verification
- Optional cash acceptor or recycler
SMART CONNECT MIDDLEWARE
The Smart Connect Middleware solution allows a consolidated and graphical view of the status of the machines as well as sales covered by the company.
Smart connect provides a single integration point for all kiosks and devices, accelerating returns on investment by improving device availability, driving replenishment efficiency and dramatically reducing time to market for new initiatives.
- Real-time device monitoring and asset tracking
- Security from the ground up
- Modular, extensible platform with modules for Telcos and Banks including inventory, trip management and predictive replenishment
- Device agnostic – Open API specification for seamless integration with existing devices
- Bundled datawarehouse