Wavetec’s Self Service Kiosk ECO System
We can help you transform your business, with the help of technology and sustained operational capabilities.
Our Self Service Kiosk Ecosystem has everything you could need to lead your organization securely into the digital era, connecting more deeply with consumers and delivering omnichannel experiences. We support our clients by harnessing the power of data and artificial intelligence and modernization, while capitalizing on core technology, optimized and automated operations, and digital growth.
Explore our Self Service Solutions
Self Service Kiosk for Banking & Cash Management
Financial institutions adopt software solutions that integrate with self service kiosks and provide services like Account Opening, Instant Card Issuance, Cash and Cheque Deposit.
Self Service Kiosk for
Wavetec’s SIM Dispensing Kiosk supports customers in registering for a new SIM card, topping-up mobile balance, or changing mobile package plans efficiently and remotely.
We’re using data and technology
in unexpected and brilliant ways to transform customer experience around the globe
Advanced and intuitive interface for a smoother experience with multiple service options
Can seamlessly integrate with third- party apps and back-end systems
Hardware & Application can be customized as per requirements.
Operational capability to serve customers 24/7
Your Questions, Answered!
Frequent questions we get regarding Self Service Kiosks
Self-service solutions are those that provide consumers and employees with tools and information which they can utilize to find answers to their questions, service their specific needs and have a wholly improved encounter with a product or service. Premised on the service/product promised and its delivery, self service is a means of helping the client help themselves.
These solutions are geared towards giving your business the competitive edge it needs to accelerate client onboarding cost effectively and with increased profits.
Self service solutions heighten self-reliance amongst consumers thereby lowering your operational costs and raising profitability. Productivity is likely to rise as is foot-traffic to your site/branch. With these changes, your staff will learn to adapt with a new set of social engagement skills, serve clients faster and support exceptional consumer journeys and receive positive feedback. Self service also brings opportunities for personalized services to be offered to valuable clients.
Self service is an evolved form of customer service. In a post-pandemic world, social distancing and contactless solutions have gained popularity. Safety included, customers also dislike a long and tedious wait, and prefer a seamless and frictionless process.
They know what they need and would prefer to avail of it without unnecessary contact and interactions. Self service kiosks take all these concerns into account when offering their innumerable solutions. Additionally the data collected during this process is utilized by the company in question to improve the visitor management further. The modern client needs self service.
An interactive kiosk is a hardware device with specialized integrated software and an intuitive interface that provides information and facilitates users in conducting transactions. The key feature is that information or a service was obtained independently of others.
While non-interactive kiosks are those manned by an employee, and where services or information were acquired with the support of another individual.
Interactive kiosks are less tedious and less prone to human error than the non-interactive variety. They reduce wait times, are cost effective and promise increased profits for the business and improved customer feedback.
Bill payment/Cheque depositing kiosk Pay your bills with cash or via cheque using these reliable and secure machines
Ticket purchasing kiosk Purchase, cancel, add and pre-book movie tickets with our holistic solutions. Check-in to save your seat prior to arrival
Reservation and ordering kiosk Book, reschedule and order at your favourite restaurant with your favourite queuing partner – and self-checkout as and when you please!
SIM dispensing kiosk Register, purchase or cancel your SIM with one solution
- Retail – supermarkets, clothing stores, household stores
- Airlines and Airports
- Government/Public offices
- Schools/ Universities
Our self service kiosks are designed to be ADA (Americans with Disabilities Act) compliant, which means, that they ensure against any kind of discrimination against individuals with disabilities in all areas of public life, including jobs, schools, transportation, and all public and private places that are open to the general public.
The ADA requires that all new construction of places of public accommodation and commercial facilities be holistically accessible. These include office buildings, restaurants, hotels, theaters, doctors’ offices, pharmacies, retail stores, museums, libraries, parks, private schools, and daycare centers, etc.
Wavetec is dedicated to an accessible, sustainable and equal future for all, and the seamlessness of our client experiences are always our top priority.