Essential technological innovations for customer experience
Wavetec’s omni-channel kiosks provide you the flexibility to embrace emerging technologies and reduce operating costs. Empower your customers to avoid queues, and use self-service kiosks to choose between services, place orders, check-in for appointments, open a bank account, take a ticket to join a queue or simply find the way.
Designed and manufactured emphasizing on customer experience at the core, the kiosks feature a contemporary design and offer innovative self-service options, while transforming customer experiences at banks, telecoms, airports, restaurants, government service centers, DMV stations, retail shops, and hospitals.
OUR SOLUTIONS CAN HELP YOU
SELF SERVICE SOLUTIONS
Innovative solutions that help institutions to implement convenient customer-centric technology that provides
exceptional customer experience across digital and physical channels
ACCOUNT OPENING KIOSK
An easily customizable kiosk with a modular design and
functional components to perform a comprehensive set
of banking functions. With an end-to end process, the kiosk
eases bank account opening process, prints instant bank cards
and enhances customer experiences.
- Encrypted keypad
- ID scanning
- Customized, instant card printing
- Cash deposit functionality
- Receipt printing
- Supports Mobile Wallets
- Seamless integration with core banking applications
- Signature Pad
- Connection to Virtual Assistant
- NFC supported kiosk
SIM Card Dispensing KIOSK
Efficient and automated solution, built to revolutionize the concept of Telecom service delivery to customers. The kiosk optimizes SIM card purchase transactions, reduces costs and drives revenue opportunitis.
- Kiosk embedded with webcam for security
- Biometric Verification
- Cash based transaction
- Supports mobile wallet
- Ability to dispense and activate new SIM,
renew SIM, top-up mobile balance, or change
telecom package plan
- Cash withdrawal
SMART CONNECT MIDDLEWARE
The Smart Connect Middleware solution allows a consolidated and graphical view of the status of the machines as well as sales covered by the company.
Smart connect provides a single integration point for all kiosks and devices, accelerating returns on investment by improving device availability, driving replenishment efficiency and dramatically reducing time to market for new initiatives.
- Real-time device monitoring and asset tracking
- Security from the ground up
- Modular, extensible platform with modules for Telcos and Banks including inventory, trip management and predictive replenishment
- Device agnostic – Open API specification for seamless integration with existing devices
- Bundled datawarehouse