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About Wavetec

Wavetec is a multinational technology company that is on the forefront of technological revolution for more than three decades.

About us
About us
About us

Wavetec Enjoys a firm presence in over 70+ countries with its Queue Management Systems, Self-Service Kiosks and Information Display Solutions installed at leading corporations around the world. Wavetec’s credible customer portfolio, rich integration tools, and customized solutions are eminently known worldwide.

Since its inception in 1986, Wavetec has demonstrated an urge to be the best with its mission to specialize in Customer Experience Solutions and Financial Information Display Solutions to meet the requirements of various industries. Headquartered in Dubai Silicon Oasis, Wavetec enjoys a global presence in Barcelona, Karachi, Lima, Mexico City, Nairobi, New York, Riyadh & Santiago

Its cutting edge customized solutions, and vast experience of transforming customer service areas in diverse industries such as stock exchanges, telecommunications, brokerage houses, airlines, mass transit, retail, banks, entertainment, and healthcare around the world has made it emerge as a global leader of Digital Signage and Customer Experience Solutions.

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Wavetec at a Glance

Wavetec has a massive global footprint and an impressive clientele. We take pride in serving companies globally. Our solutions are designed in collaboration from different offices of Barcelona, Dubai, Santiago and Karachi. We follow a systematic approach to innovation with Design Thinking and Blue Ocean Shift approaches.

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Global leader in Queue Management systems & Telecom service kiosks

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More than 150 Enterprise clients, and over 500 SME clients and government agencies

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Global leader in Financial Market Displays with 30+ stock and commodities exchanges as customers

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Over 20,000+ Customer Experience installations worldwide.

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Emerging leader in Banking Self Service Kiosk, Customer Feedback, Appointment Scheduling & Data Analytics

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200+ employees spread over 9 offices globally

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We are ISO 9001: 2015 certified, GDPR compliant, and in process of ISO 27001 certification.

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World’s first company to launch WhatsApp Queuing

Wavetec Values

Integrity

Innovation

Customer care

CEO Message

At Wavetec, Customers are at the heart of everything we do and we strongly believe that our success is fueled by the satisfaction of our valued customers. Our endeavor for excellence and passion for innovation is second to none. As one of the leaders in technology companies across the world, our commitment to provide improved value to employees, business partners, vendors and all the other stakeholders, is entwined with our corporate vision to become a leading and trusted global player in our domain.Wavetec has a history of responsible business conduct and we strongly believe that real business success is not just about profits measured in numbers but also, as importantly, about how those numbers are achieved.

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Our corporate strategy reflects our commitment to sustainable business practices and balancing responsibility alongside growth and productivity. Today we have expanded into 70 countries across the globe with a vision to be present in every country on the map. With our success has come greater responsibility and hence our commitment to benefit the stakeholders therefore, we work by focusing on economic alleviation and social cohesion in the larger interest of the community we live in.

Ahmed Fraz
Group CEO Wavetec

The world’s best brands have turned to Wavetec

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Our Global Presence

Our unparalleled global presence sets us apart from our competitors. As a global managed services provider, together with over partners in over 70 countries we embrace innovation to optimize the customer experience while maintaining the highest levels of service delivery, efficiency and quality.

Dubai

Wavetec FZCO, Industrial License No. 175, Light Industrial Unit # 9,
Dubai Silicon Oasis, P.O. Box 341133
Dubai, United Arab Emirates

Tel +971 (4) 326 31 93
+971 50 548 6362

Support
[email protected]

Sales
[email protected]

Barcelona

Perelló 74
Barcelona – 08005
Spain
Tel: +34 665354764

Support
[email protected]

Sales
[email protected]

USA

Pearl Cohen 1500 Broadway
12th FL New York,
NY 10036s

Tel: +1 323 284 5084

Support:
[email protected]

Sales
[email protected]

Peru

Wavetec Perú SAC.
(RUC 20554201734)
Calle Las Dalias NRO 161
INT A – MIRAFLORES – LIMA
Tel: +51 958 492 148

Support:
[email protected]

Sales:
[email protected]

Mexico

Paseo de la Reforma 250 Piso 9,
Juárez, 06600
Ciudad de México, CDMX

Tel: +52 (55) 3600 – 7268

Support
[email protected]

Sales
[email protected]

Nairobi

Office Suite 2&3, 7th Floor,
FORTIS Suites, Hospital Road,
Upper hill, Nairobi,
Kenya.
Tel: +254 700 034555
+254 703 877303

Support
[email protected]

Sales
[email protected]

Riyadh

Office No 4, Building No 2, Al Safa Street,
Imam Saud bin Abdul Aziz Road, Izdehar,
Riyadh, Kingdom of Saudi Arabia

Tel: +966 553701744

Support
[email protected]

Sales
[email protected]

Santiago

Los Militares 4611 10th Floor,
Las Condes, Santiago de Chile,
Región Metropolitana

Tel: +56 2 3328 2696

Support
[email protected]

Sales
[email protected]

Karachi

245-N, block 6, PECHS,
Karachi, 75400, Pakistan
Tel: +92-21-111-111-133

Support
[email protected]

Sales
[email protected]

Responsibility at Wavetec

Aligned with our Values

We are deeply committed to supporting the social and economic development of the environment in which we coexist. At Wavetec, we understand our role as responsible global corporate citizen and engage in diverse initiatives and projects that directly impact areas pertaining to education and entrepreneurship.

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Family Friendly

The wellbeing of our families is at the core of our culture as we at Wavetec well appreciate the challenges that our parents and families face in managing their responsibilities. This forms the foundation for many of our “Family Friendly Initiatives”. These initiatives include from allowing extra time to care for loved ones to family health and educational support programs.

Initiatives have also been taken to create a kid -friendly work environment which allows parents to bring their kids to the workplace, if ever the need arises, this also creates a sense of belongingness and comfort zone for the kids at their parents’ workplace. We also believe that early child and parent bonding is at the core of cultivating a happier tomorrow and therefore we at Wavetec have also developed initiatives where parents can take extra time to care for their newborns.

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Education

At Wavetec, we believe that contributing to the educational sector is vital to the running of a successful business and aids us in fulfilling our responsibilities as citizens of the world.

Wavetec finances and regularly makes contributions to The Citizen Foundation school campus at Bagan, Thatta, an underprivileged area in Pakistan. We hope to help in ensuring that the locals of these areas can be educated.

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Entrepreneurship

Organizations, as wealth-producing agents, are crucial for economic growth. At Wavetec, we employ our experience as a tool to mentor and train fresh entrepreneurs. Our goal is to enable the next generation to benefit from our expertise, insight and support to go forth and start their own ventures. Giving back to the communities we are based in is a key pillar of our social agenda.

We also invest in new technology-based start-ups with potential for growth, thereby creating new employment opportunities in the community. Examples of these include Vendi, Azimut,  Red Tape, Micro technologies & more.

If you are an entrepreneur and would like Wavetec to help you, you can reach out to us on [email protected]

Global Distributors

Wavetec’s products and solutions are placed in more than 70 countries in various parts of the world. Such a global expansion would not be possible without the efforts of our Distributors and Resellers that sell, implement and provide after-sales services for Wavetec’s portfolio.

Through our network, we enable businesses across the globe to optimize their customer experience while maintaining the highest levels of service delivery efficiency and quality.

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By working together your company can be a part of our rapidly expanding family of distributors and resellers around the world. We’re dedicated to our partners and their ambitions and which is why we ensure that you get everything you need to start your journey with us.

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Self Service Partnership with Azimut Self Service, a Wavetec Company

Azimut is a successful software development company, specializing in self service applications for the telecom, retail and banking industry.

Azimut is the world’s leading telecom & mobile banking self-service solution provider, with modular software and hardware is specifically designed and customized based on customers’ requirements. Azimut’s software & hardware delivers the best experiences for your customers by offering fast and secure services round the clock.

Azimut specializes in:

  • KYC Authentication & Verification
  • Mobile Banking with Cash Accepting & Dispensing
  • Fast & Secured Transactions via Smart Middleware
  • Modular Kiosk Designs
  • Self Care & Account Management
  • Integrate with Mobile Apps & Wallets
  • Facial Recognition & Liveness Detection
  • Powerful Dashboards for Data Visualization

By working together your company can be a part of our rapidly expanding family of distributors and resellers around the world. We’re dedicated to our partners and their ambitions and which is why we ensure that you get everything you need to start your journey with us.