1. Home
  2. /
  3. Solutions
  4. /
  5. WhatsApp Appointment

Appointment Solution

The smartest & simplest online booking & scheduling system

From the company that brought you WhatsApp Queuing, here are WhatsApp Appointments! This is a solution that is convenient for use and customer onboarding, integrated with the world’s most popular messaging platform, WhatsApp.

Make online booking
that keeps you in control

For businesses who want to take the convenience of booking an appointment a step further, Wavetec offers an integrated platform from where customers can discover your business and stay connected 24/7.

Centralized appointment management platform
GDPR & ISO 27001 compliant
Rescheduling, reminders, follow ups, cancellations on the go
QR enabled appointment system
Fully integrated with Wavetec’s Queue Management & SafeQ products
Integratable with other channels, web apps, chatbots

50% Higher Conversions with
WhatsApp Appointments

Grow your business with WhatsApp Appointments! With a focus on continuous innovation, Wavetec offers the first all-in-one integrated customer management platform, delivering measurable improvements, and proven growth to your business.

We’ll help you establish a prominent web & digital presence to improve your customer wait times and increase staff productivity. Convert your web brand and product searches into customers with easy-to-use WhatsApp booking, that’s intuitive and responsive. New and current customers can now schedule an appointment wherever and whenever they find you online.

Why Choose WhatsApp Appointments

Enhance customer experience using 24/7 automated online booking, reminders , queuing & much more

Book by location, service staff and method of meeting
Schedule, reschedule, follow up and cancel appointments virtually and on-the-go
Integrated with Calendars
No Hardware Required
Brand-centric customizations
Automations with CRM integrations
Integrated with video call applications
Data encryption using AES-256

It’s all about connecting 🤝


Customers can also take appointments using WhatsApp. With two way message capabilities, the platform shares and books calendar, service and appointment details and slots, respectively, and in real time. Custom reminders can also be scheduled using the platform.

Notification & Alerts

Get instant push notifications of your appointment status over WhatsApp. Calendar notifications can also be configured and alarms can also be set to ensure you don’t miss your slot. Businesses can configure notifications based on actions taken, issuance of ticket, change in booking time, no show, cancellation and much more.

Automate your front office

Reduce no-shows and cancellations with real time alerts for appointment reminders and confirmations. Track your results in real time, for all your performance metrics, rankings, and decrease operational costs by 30%.

CRM Integration Systems & Tools

Wavetec’s scheduling software enables you to manage your customers and bookings seamlessly. Customize your own CRM fields, manage bookings, and optimize engagement – all from one central system.

How Can WhatsApp Appointment Help You?

We have wide ranging expertise in equipping service areas in banks, hospitals, pharmacies, government organizations, supermarkets and retail stores. WhatsApp appointments empowers you a step further in delivering seamless customer experiences.

Queue Management

Banorte addresses pandemic with WhatsApp Queuing

Hosted by RBR, and featuring details from and discussion of Banorte’s experience, this event will explore the use of Wavetec’s WhatsApp Queuing solution in 975 bank branches across Mexico.


How do you make an appointment through WhatsApp?

Making an appointment through WhatsApp is very easy. You just message on the given number or scan a QR code and a bot will reply to you asking what is the appointment for. When you reply back, you'll get the available time slots to book an appointment.

Do you need another app to make an appointment?

No. You only need to have WhatsApp on your phone. There's no need to have any other app to make appointments.