Wavetec Self Service Banking Products
Embracing Digital Transformation: The Future Of Banking
Learn how Wavetec’s self-service kiosks for account opening, cheque depositing and SIM dispensing can enable you and your customers to carry out flexible and convenient transactions 24/7.
Self Service Banking
& Cash System
Digital integration is a key to success, but can not come at the expense of customer and business relationships. And that is where we come in, our self service banking solutions are tailored to help you drive branch efficiency and grow your revenue. Let’s work together to transform your business and shift the existing banking paradigm.
Card & Cash Dispenser
KYC Instant Card Issuance Kiosk
Designed to deliver the right consumer experience
Most banks have similar requirements of their branches: better service efficiency and differentiation from competitors, which can help increase sales. Such efficiency and differentiation can be achieved through the use of technology.
Wavetec has developed innovative hardware and software solutions to make complex processes a lot simpler. Our biometrically secure KYC Instant Card Issuance & cash dispenser kiosks can help your branch dispense debit and credit cards to your customers in a span of just 5 seconds. An end-to-end solution, the kiosk delivers an enhanced and secure customer experience offering 24/7 service accessibility to your customers.
- Instantly dispenses cards in 5 seconds
- Biometric verification integrated with the bank & local agencies
- Cash deposit functionality
- Decreases bank & STA operational cost by 15%
Cheque Deposit Kiosk
Designed to Offer Customer Convenience and Enable Banks to Maximize Operational Efficiency
Wavetec’s Cheque Deposit Kiosk allows customers to deposit multiple cheques in just a few minutes. The kiosk minimizes queues at the branch and allows customers to conveniently access the service. As over one-third of branch traffic consists primarily of cheque clearance, waiting in queues for simple tasks can be found tedious by customers.
Once the cheque is inserted, the machine has the capability to read the MICR and extract all the relevant information from it. The kiosk provides customers an instant receipt with a scanned copy of the cheque as a proof of transaction in case of disputes. The entire process is finished within minutes, resulting in shorter queues, providing a seamless and enhanced customer experience.
- 24-hour service availability
- Management information System (MIS) Reports
- Deposit cheques within minutes
- Fully integratable with multiple Cheque Truncation Systems
Cash & Cheque Deposit Kiosk
Meet the Diverse Needs of Today’s
Over one-third of each branch’s traffic consists primarily of cheque clearance. Waiting in queues for simple tasks such as depositing of cash and cheques can be found to be futile by customers. Wavetec’s Cash and Cheque Deposit Kiosk allows customers to deposit multiple cheques and deposit cash in just a few minutes enhancing your branch’s service deliverability. The kiosk minimizes queues at the branch and allows customers to conveniently access the service.
- Minimized operational cost
- 24-hour service availability
- Deposits cheques and cash within minutes
- Can be fully integrated with multiple Cheque Truncation Systems
The Platform for Mobile Revolution
Take a step forward with Wavetec’s queuing app, Mobile-Q. This online take a number solution eliminates crowded service areas and optimizes customer flow by allowing customers to join a queue before they arrive. Enable customers to choose their nearest branch, take a ticket with a simple online queue management mobile app, and join the queue when it’s their turn.
- Assign ticket numbers using a smart phone
- Provides directions to the nearest branch
- App shows alerts once your number is up!
- Book Online Appointments
Digital transformation of ViaOS
Improve customer engagement by providing self-service capabilities to your customers online or through mobile integration. With ViaOS, you can support real-time, two-way communication between your business and your customers.