Digital Transformation Solutions

We are humanizing the digital experience

Wavetec’s Queue Management & Digital Transformation services support you in modernizing your business, improving your customer satisfaction standards and making the most of technological opportunities to achieve desired results on your digital journey.

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Wavetec
Wavetec

WhatsApp Queuing Powers 3Million+
Safer Customer Journeys At Banorte

Our Digital Transformation Solutions

Our mission is the modernization of the branch journey flow, such that customer experience is enhanced to industry-leading optimization levels. We help our clients adapt to new technology architectures and virtual business models so that they can meet the evolving needs of their consumer demographic and access new horizons of opportunity.

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Customer Experience Solutions

A holistic means to transform in-branch experiences, drive profitability and sell more

Queue Management | Appointment Scheduling | People Counting | Customer Feedback | Digital Signages

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Self Service Solutions

Improve your branch offerings to offer seamless & contactless service delivery, aimed at increasing satisfaction & convenience

SIM Dispensing | Card Issuance | Cash Deposit | Know Your Customer | Banking Kiosks

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Financial Market Displays

Transform the daily running of financial markets with accurate & accessible digital signage & display solutions for effective information dissemination

Information Display System | Information Video Wall | LED Display Solutions | Stock Game

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Analytics & Reporting

Digitally transform the reports by collecting data, conducting analysis & generating reports in real-time to improve business performance and policy planning

Spectra | ViaOs

Our Customers Witnessed

Wavetec solutions have helped businesses succeed in more than 70 countries, with over 20,000 installations in different sectors.

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35%
Reduction in customer waiting times

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30%
Reduction in operational cost

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15%
Increase in self service transactions

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23%
Increase in customer satisfaction

Efficient data collection & reporting

Efficiently utilize working hours to cater to more clients, while reducing queue wait times

Automating processes to improve service efficiency

Idle time marketing with digital signage

Enhanced customer experience with data driven insights

Increased revenue & reduced operational costs

Industries Transformed

Wavetec solutions have provided digital transformation services to businesses practicing in multiple industries. Be it healthcare, banking, retail or financial markets. Globally, more than 2 million people from different industries pass through our customer
experience solutions daily.

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Banking

Essential digital branch renewal for an integrated omni-channel customer experienceLearn More »

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Retail

Revolutionize retail experiences, drive profitability and sell moreLearn More »

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Telecom

Digitally transform telecom solutions to optimize service operationsLearn More »

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Government

Revamp government offices for an optimized citizen journey flowLearn More »

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Healthcare

Improve outpatient flows at healthcare institutions with Wavetec’s digital solutionsLearn More »

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Education

Transform education solutions to ensure student and staff safety during admissions and examination seasonsLearn More »

Brands Digitally Transformed

 

The world’s best brands have trusted Wavetec’s digital transformation services

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Already a customer? Contact support services

.Our customer support services are the best in the biz, with a 90% customer satisfaction rating.
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