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Digital Branch Transformation Solutions

We are humanizing the digital experience

Enhance your business and customer satisfaction with Wavetec’s advanced Queue Management and Digital Transformation services. Utilizing AI, predictive analytics, and turnkey solutions, we help you leverage technology for seamless, efficient customer experiences. Our globally recognized expertise ensures transformative results on your digital journey.

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NCR Appoints Wavetec as its Channel Partner

Our Digital Transformation Solutions

Our mission is to modernize branch journeys, enhance customer experience, and enable clients to adapt to new technologies and virtual business models opening up new opportunities for growth.

Digital Transformation Solutions

Customer Experience Solutions


A holistic means to transform in-branch experiences, drive profitability and sell more

Customer Experience Solutions

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Boost customer satisfaction and convenience by enhancing your branch services with seamless and contactless delivery.

Customer Experience Solutions

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Transform your business with data – collect and analyze real-time insights for better decision-making.

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Wavetec Partners with Meta as Official Business Solution Provider

Our Customers Witnessed

Wavetec solutions have helped businesses succeed in more than 70 countries, with over 20,000 installations in different sectors.

customer waiting times
Reduction in customer waiting times

operational cost
Reduction in operational cost

self service transactions
transactions at the counter moved to Self Service Kiosk

customer satisfaction
Increase in customer satisfaction

Find Out How We Are Transforming Your Industry

Wavetec provides digital transformation services to various industries globally, including healthcare, banking, retail, and financial markets.

Brands Digitally Transformed


The world’s best brands have trusted Wavetec’s digital transformation services

Wavetec Clients

Banorte addresses pandemic with WhatsApp Queuing

Hosted by RBR, and featuring details from and discussion of Banorte’s experience, this event will explore the use of Wavetec’s WhatsApp Queuing solution in 975 bank branches across Mexico.

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Your Questions, Answered!

Frequent questions we get regarding Self Service Kiosks

Today, the economy is digital, and customers prefer digital; thus, businesses are actively engaged in digital adoption. Adapting to this environment requires moving from conventional methods to a digital tech called digital transformation.

These solutions are geared towards giving your business the competitive edge it needs to accelerate client onboarding cost effectively and with increased profits.

From retail to marketing to healthcare, digital transformation is affecting every industry. It has a different effect on each sector. All companies are undergoing some level of transformation, regardless of the impact.

It depends on several factors, such as:

■   The industry or marketplace

■    Budget constraints

■    Customer Experience

■    A company’s long-term strategy

However, the sooner, the better.

Some of the most significant benefits include:

■    The Improved Customer Experience

■    Access to Live Analytics Data

■    Better Collaboration between Departments

Wavetec offers customer flow management, appointment & scheduling, WhatsApp Queuing, Business Analytics, Self-services kiosks, and digital signages.