Customer Experience Solutions

Wavetec develops and deploys software, hardware and business analytics solutions to deliver great customer journeys for customers, patients, citizens, and the staff serving them

Queue management wavetec kiosk qms

Queue Management System

Wavetec’s turnkey enterprise solution is designed to help businesses manage service areas effectively, reduce waiting times & improve service efficiency.

Customer feedback wavetec cfu kiosk

Customer Feedback

Opinion Plus – An advanced feedback system that facilitates businesses to collect  real-time information about customer opinions and service experiences.

donatello wavetec display digitaldisplay

Digital Signage

Plug n Play digital signage solutions to enable customer engagement at key customer touch points and help businesses effectively play and schedule digital signage content.

wavetec kiosk selfservice self

Self Service Kiosks

Our range of self-service kiosks gives your customers the choice and flexibility to carry out their transactions at any location more conveniently.

More Than Two Million Happy Customers

Globally more than 2 million people pass through our
customer experience solutions on a daily basis.

Essential technological innovations for Omni-channel customer experience

Transform retail experiences, drive profitability and sell more

Our solutions helps you improve service, reduce churn and sell additional products and services

Improve outpatient flow at healthcare with Wavetec’s custom-designed Patient Flow Management System

Proven technology solutions for successful public governance

Our Customers Witnessed

Reduction in customer
waiting times

Reduction in operational cost

Increase in customer
satisfaction

Increase in self service
transactions

Our Customers Witnessed

35%

30%

23%

15%

Reduction in customer
waiting times

Reduction in operational
cost

Increase in customer
satisfaction

Increase in self service
transactions

Wavetec Blog

Our corporate bloggers combine
customer experience thought leadership
to help companies embed technological
solutions and build/improve critical
competencies.

Wavetec
October 20, 2017
Karachi, Pakistan: Meezan Bank, the first and largest Islamic commercial Bank of Pakistan, with a network spanning acros...
Wavetec
June 12, 2017
Wavetec a global leader and an award winning company in customer experience solutions officially launches a range of sel...
Wavetec
June 7, 2017
WAVETEC, a customer experience management company and an expert in Customer Journey solutions is participating in the Am...
Wavetec
April 13, 2017
Baghad, Iraq: Iraqi Airways partnered with Wavetec to enhance customer experiences and eliminate customer queues through...

Wavetec solutions have helped businesses succeed in more than 70 countries, with over 12,000 installations in different sectors.

Wavetec solutions have helped businesses succeed in more than 70 countries, with over 12,000 installations in different sectors.

Talk to a Human

Have questions about solutions? Our entire team specializes to ensure you’re receiving the best information possible. From basic questions to complex inquiries, we’re here to help!

sales@wavetec.com

Already a customer? Contact support services

Our customer support services are the best in the biz, with a 90% customer satisfaction rating. They’re standing by to help you.

HEAD OFFICE

Industrial License No. 175
Light Industrial Unit # 9
Dubai Silicon Oasis
P.O. Box 341133
Dubai, United Arab Emirates

Tel. +971 (4) 326 31 93
Fax. +971 (4) 326 31 92
Email. sales@wavetec.com