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Digital Branch Transformation Solutions

We are humanizing the digital experience

Wavetec’s Queue Management & Digital Transformation services support you in modernizing your business, improving your customer satisfaction standards and making the most of technological opportunities to achieve desired results on your digital journey.

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NCR Appoints Wavetec as its Channel Partner in Pakistan

Our Digital Transformation Solutions

Our mission is to modernize branch journeys, enhance customer experience, and enable clients to adapt to new technologies and virtual business models opening up new opportunities for growth.

Digital Transformation Solutions

Customer Experience Solutions

queue management system

A holistic means to transform in-branch experiences, drive profitability and sell more

Customer Experience Solutions

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Boost customer satisfaction and convenience by enhancing your branch services with seamless and contactless delivery.

Customer Experience Solutions

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Transform your business with data – collect and analyze real-time insights for better decision-making.

Customer Experience Solutions

Customer Experience Solutions

queue management system

A holistic means to transform in-branch experiences, drive profitability and sell more

Self Service Solutions

Customer Experience Solutions

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Boost customer satisfaction and convenience by enhancing your branch services with seamless and contactless delivery.

Analytics & Reporting

Customer Experience Solutions

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Transform your business with data – collect and analyze real-time insights for better decision-making.

Why Are Customers Abandoning Queues in Bank Branches?

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Wavetec Partners with Meta as Official Business Solution Provider

Our Customers Witnessed

Wavetec solutions have helped businesses succeed in more than 70 countries, with over 20,000 installations in different sectors.

customer waiting times
35%
Reduction in customer waiting times

operational cost
30%
Reduction in operational cost

self service transactions
15%
Increase in self service transactions

customer satisfaction
23%
Increase in customer satisfaction

Find Out How We Are Transforming Your Industry

Wavetec provides digital transformation services to various industries globally, including healthcare, banking, retail, and financial markets.

Brands Digitally Transformed

 

The world’s best brands have trusted Wavetec’s digital transformation services

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Banorte addresses pandemic with WhatsApp Queuing

Hosted by RBR, and featuring details from and discussion of Banorte’s experience, this event will explore the use of Wavetec’s WhatsApp Queuing solution in 975 bank branches across Mexico.

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Your Questions, Answered!

Frequent questions we get regarding Self Service Kiosks

Today, the economy is digital, and customers prefer digital; thus, businesses are actively engaged in digital adoption. Adapting to this environment requires moving from conventional methods to a digital tech called digital transformation.

These solutions are geared towards giving your business the competitive edge it needs to accelerate client onboarding cost effectively and with increased profits.

From retail to marketing to healthcare, digital transformation is affecting every industry. It has a different effect on each sector. All companies are undergoing some level of transformation, regardless of the impact.

It depends on several factors, such as:

■   The industry or marketplace

■    Budget constraints

■    Customer Experience

■    A company’s long-term strategy

However, the sooner, the better.

Some of the most significant benefits include:

■    The Improved Customer Experience

■    Access to Live Analytics Data

■    Better Collaboration between Departments

Wavetec offers customer flow management, appointment & scheduling, WhatsApp Queuing, Business Analytics, Self-services kiosks, and digital signages.

Already a customer? Contact support services

Our digital transformation & customer support services are the best in the biz, with a 90% customer satisfaction rating.
They’re here to help you.