Creating timeless brand & service experiences with the right design
Muodot is a Finnish design agency specializing in waiting area design, store design and industrial design. As specialists and leaders in this domain, we understand what is needed to attract customers through a clever and unique store layout encompassing of products which will help turn a prospect customer into an end user.
With over 10 years experience of working with large organization such as Lego, Nokia and R-Kioski, we have become experts in designing the right customer journey and products that will increase your brand value and customer loyalty.
Increased sales of your products and services
Improved market position relative to your competitors
Creates a stronger brand identity and loyalty
Enhanced and informed service areas
Builds higher quality service experiences for customers
Creates a truly customer centric organizational culture
High-level aesthetic products
User-Friendly products and solutions
How we work
Utilizing the wide ranging experience of delivering outstanding customer experience projects, Muodot and Wavetec have developed a sophisticated model for designing customer service areas.
Our methodology presents insights from the philosophy of Design Thinking due to its capacity to tackle issues from a perspective different from traditional and linear thinking. Our Design Scheme comprises of different stages which focus on driving and implementing radical changes that translate into refined customer experience and quality improvement. Our service area & product design approach also takes into account your brand identity and maneuvers to engage your customers on an emotional level.
Muodot and Wavetec Partnership
Muodot and Wavetec partnered to fill the gap between technology, design and customer experience in service areas and stores that large organizations need from a one-stop-company.