Anatomy of Waiting 101
Every day, millions of customers wait in line, from driving to work to checking out at a retail store. The…
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Anatomy of Waiting Lines
Every day, millions of customers wait in line, from driving to work to checking out at a retail store.…
Considerations on Choosing the Right Queuing System
Standing and waiting to be served is no longer an option for today’s fast-paced customer. Numerous service centers and environments…
Design and Its Impact on Business Results
Steve Jobs, is an icon who achieved worldwide recognition due to his focus on design which is visible in Apple’s…
How to Choose a Queue Management System? PART…
Ten factors to consider to make the right decision PART II In the previous article, we mentioned several considerations to…
How is it Possible to Offer Memorable Experiences…
Creating a customer experience that keeps customer loyalty results from the magical combination of three elements: products, shops, and above…
Retail: End of the Year and Beginning of…
It seems that, when we start reaching the end of the year, time becomes shorter, and so more valuable than…
Technology for Tripling Health Centers’ Efficiency
Those of us who work on technological applications for revamping customers’ dynamics in health centers know that this type of…