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Access latest insights, how-tos, and best practices for optimizing customer experience. Stay informed and stay at the top of your queue management game with our comprehensive blog archive.

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Orchestrate brilliant customer experiences with Donatello Vertica

Wavetec’s free standing signage solution – Donatello Vertica is an all-in-one 40” display with a slim design for a multitude of indoor and…
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How to Empower your Service Areas with Donatello…

Wavetec’s Donatello Linea are innovatively designed Digital Merchandising Displays that provide businesses with a splendid avenue to target customers with…
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Psychology of Queues

Managing Queues is a science. You have to understand how customers perceive queues to be able to manage them smoothly.…
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Anatomy of Waiting 101

Every day, millions of customers wait in line, from driving to work to checking out at a retail store. The…
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Anatomy of Waiting Lines

  Every day, millions of customers wait in line, from driving to work to checking out at a retail store.…
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Considerations on Choosing the Right Queuing System

Standing and waiting to be served is no longer an option for today’s fast-paced customer. Numerous service centers and environments…
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Design and Its Impact on Business Results

Steve Jobs, is an icon who achieved worldwide recognition due to his focus on design which is visible in Apple’s…
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Opinion Plus Helps you Discover the True Voice…

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How to Choose a Queue Management System? PART…

Ten factors to consider to make the right decision PART II In the previous article, we mentioned several considerations to…
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