December 28, 2015

Orchestrate brilliant customer experiences with Donatello Vertica

Wavetec’s free standing signage solution – Donatello Vertica is an all-in-one 40” display with a slim design for a multitude of indoor and semi-outdoor environments.
November 3, 2015

How to empower your service areas with Donatello Linea

Managing Queues is a science. You have to understand how customers perceive queues to be able to manage them smoothly. With increasing pressures on time, customers are becoming wary of queues, and try to avoid them.
September 29, 2015

Psychology of Queues

Managing Queues is a science. You have to understand how customers perceive queues to be able to manage them smoothly. With increasing pressures on time, customers are becoming wary of queues, and try to avoid them.
September 10, 2015

Anatomy of Waiting 101

Every day, millions of customers wait in line, from driving to work to checking out at a retail store. True reality about waiting lines- pervasive and unavoidable! Given the dynamism of business and competition today, a customer waiting customer is potentially a lost customer.