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Banking

Access latest insights, how-tos, and best practices for optimizing customer experience. Stay informed and stay at the top of your queue management game with our comprehensive blog archive.

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XTM Reverse ATM at Rogers Centre Toronto by Azimut

What Is a Reverse ATM?

[vc_row][vc_column][vc_column_text]In this blog, we will discuss what is a reverse ATM. Why are they needed and what are their advantages…
WhatsApp For Banking

WhatsApp For Banking

The ever-growing popularity of messaging platforms such as WhatsApp has given way to new banking ventures for financial services to…
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Reimagining Consumer Banking with Self Service

In this blog: How the pandemic reshaped consumer banking and accelerated the adoption of self service technologies. (more…)
Self Service on The Rise

Add Value to Your Venue with Reverse ATMs

In this blog: How the pandemic impacted various industries How self-service changed consumer expectations The rise of cashless & contactless…
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Is Appointment Scheduling Software Necessary For Retail Bank…

  Bank branch client-manager interaction In this Blog: What is Appointment Scheduling Software and how does it work? Why is…
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Spotlight On In-Branch Banking in Africa

Our Focus On series begins with an interview with our Director of the African Region, Zia Siddiqui. He is a…
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The 4 P’s of Self Service

In this blog: We breakdown and detail what self service means at Azimut with the help of Azimut's 4 P's…
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Self-Service Kiosks – A Catalyst to Digital Banking…

In a world where customer experience trumps all, banks have had to evolve their customer experience to keep pace with…
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[INFOGRAPHIC] CUSTOMER LOYALTY IN RETAIL BANKING

What it takes to make loyalty pay off In some countries, banks made progress in earning customer loyalty during 2013,…
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