Wavetec’s vision of exploring new markets never stopped and that is what brought them to being able to provide a Queue Management System in Maldives! Mauritius Commercial Bank (MCB) is the pioneer to adapt to a solution that will help them manage their customer flow more efficiently in the country and this gives them the competitive advantage that they were looking for. Mauritius Commercial Bank is provided with a basic solution which is ideal to manage 3 counters and providing them with all the information that they need to manage their customer flow more efficiently.
Mauritius Commercial Bank’s inception goes back almost 200 years ago. The bank has been present since 1838 and has built its image by providing the best Customer Satisfaction so far! With the world getting digital and adapting to new solutions, Mauritius Commercial Bank wanted to keep up and let the world know that it values Customer Satisfaction more than anything else. So far, MCB has been so satisfied with Wavetec’s Queue Management Solution that they are already looking forward to using it in their other branches as well. They tend to focus on getting similar efficiency and provide equivalent customer satisfaction with a solution like ours.
Danish Siddiqui our Regional Sales Manager says: “We are pleased to have provided Mauritius Commercial Bank with a Solution because it has helped us enter a market which previously lacked Queue Management Systems and we are glad to be the pioneers for that in Maldives. Also, we are looking forward to providing the same high end solution in the upcoming new installations across different branches of MCB.”