June 1, 2012
service design work wavetec

Disney Plans to implement Queue Management Solution and calls it “NextGen”

I have seen so many companies adapting to the new way of managing queues but mostly it have been firms like banks, telecoms, airports, etc. Never in my craziest imaginations had I imagined Disney adapting to a Queue Management Solution and believe me when I say craziest imagination I mean imagining butts in place of faces and vice versa.
June 19, 2012
service design work wavetec

Who says LED Displays are just for entertainment and customer management purposes?

I remember only 2 years ago I came across a trending video on YouTube. It seemed interesting and so I gave it a view. It made me realize two very important things.
October 8, 2012
service design work wavetec

Queue Management System in Malaysia

Malaysia is amongst one of the most organized countries when it comes to customer flow management. Service oriented companies in Malaysia such as banks, government institutions, hospitals, clinics, telecom service centers, shipping companies etc use advanced queue management systems to improve the customer satisfaction levels.
June 11, 2013
service design work wavetec

Improve your customer loyalty with Wavetec’s technology solution

Every organization thrives to establish a strong market position among its competitors. For this customer relationship and experience management are essentials