WhatsApp Virtual Queuing Solution

Have an integrated virtual queuing solution with WhatsApp, the most popular app for instant messaging. Attract and retain more customers by offering a stress-free waiting experience.

Wavetec is the first company to offer its customers with a unique experience of this innovative queuing experience.

20+ Years of Experience Working with a Range of World Class Clients

Smart Touchless Queuing for Today’s Customer

Attract and Retain
more Customers

Make the days of annoyed customers waiting in line a thing of the past. WhatsApp queuing solution offers a stress-free waiting experience enabling you to optimize your customer experience.

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Integrated with Wavetec's Queue Management System

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Contactless Queuing Experience

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Conversational Chats

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Integrated with a Real-time Feedback System

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QR Enabled Queuing

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Integrated with Digital Signage for Queue Information

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Live Queue Status & Notifications on WhatsApp

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Dashboards & Reporting

How it Works

The most Advanced yet Simple Solution

WhatsApp queuing is a fully integrated experience enabling the option to join a queue with real-time queue information. It is built on the premise of innovation, to improve customer experience and increase staff productivity.

How it Works

The most Advanced yet Simple Solution

WhatsApp queuing is a fully integrated experience enabling the option to join a queue with real-time queue information. It is built on the premise of innovation, to improve customer experience and increase staff productivity.

Benefits & Impact

The right Virtual Queuing
Solution for your Business

Benefits:

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Enables Social Distancing

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Touchless

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Quick & Easy Deployment

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Deliver Great Customer Experience

Impact:

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Adhere to Occupancy Limits

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No Hardware Required

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No more long queues

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The most advanced queuing solution

Automate, Digitize and Transform Your Customer Journey with Spectra

WhatsApp Queuing is powered by Spectra, an enterprise software that seamlessly integrates with all applications to minimize customer efforts across all channels and touchpoints, ensuring a seamless experience every time a customer visits your branch.

Spectra will change the way your business operates at the sharp end where the customers are. We put you in central control of your customer experience with real-time actionable insights, dashboards and reports

Download the Brochure to find out:

How Virtual Queuing Solutions Can Help You!

We have wide ranging expertise in refining service areas at banks, hospitals, pharmacies, government organizations, supermarkets and retail stores. SafeQ helps to empower you a step further to deliver seamless customer experiences.

Talk to a Human

Have questions about solutions? Our entire team specializes to ensure you’re receiving the best information possible. From basic questions to complex inquiries, we’re here to help!

[email protected]

Already a customer? Contact support services

Our customer support services are the best in the biz, with a 90% customer satisfaction rating. They’re standing by to help you.