
Queue Management
Mobile App
FOR SMARTPHONES


Have a mobile-integrated queue management system to minimize waiting times, and streamline your customer flow, while presenting your customers the option to join a queue before physically arriving at a branch.
MobileQ is the future of queuing, a touchless experience that aims to eliminate the pain of waiting and allows the ease of entering a virtual queue via a mobile app. With Wavetec’s queuing app, you can enable your customers to choose their desired service branch, get directions, receive SMS / Text message notifications and take a ticket before they arrive.
Queue Management Mobile App
FOR SMARTPHONES

Have a mobile-integrated queue management system to minimize waiting times, and streamline your customer flow, while presenting your customers the option to join a queue before physically arriving at a branch.
MobileQ is the future of queuing, a touchless experience that aims to eliminate the pain of waiting and allows the ease of entering a virtual queue via a mobile app. With Wavetec’s queuing app, you can enable your customers to choose their desired service branch, get directions, receive SMS / Text message notifications and take a ticket before they arrive.

More than 100,000 Customers saved
waiting time using MobileQ

Integrated with queue management system

Allows customers to enter a queue via a smartphone

Guides customers to the nearest branch

Real-time updates on the queuing status

Assigns tickets, sends alerts & gives appointments
Never make your customers wait in a queue again!
Reach out to the Future with an incredible queuing app
MobileQ is a third-generation queuing system that lets customers with a smartphone get a queuing ticket for the nearest branch and remotely queue for their turn while continuing their activities. Customers are also able to view real-time queuing information to keep track of their turn.
Your staff has a live dashboard to keep track of the queue sizes, wait times and service times.
MobileQ works like this
MobileQ allows your customers to enter the queue or book an appointment with just a few clicks. The mobile queuing app issues real-time service tickets for desired service locations and shows the estimated waiting time to facilitate your customers and ensure that they don’t miss their turn.

Select the nearest branch

Select the service required

Check your status
Why MobileQ
Aimed to eliminate crowded areas and physical waiting lines, with a truly touchless experience. MobileQ is a mobile integrated queue management system that meets the demands and expectations of the new digital customer. MobileQ is easy, convenient and saves valuable customer waiting time.
It is perfect to
Benefits of Mobile Q

MobileQ can be integrated with a firm’s existing mobile app by embedding api

Better use of resources and physical space assigned to waiting areas

Smoothly blends walk- in traffic with mobile ticket traffic

Customizable branding & user interface as per desired specifications

More opportunities to create cross-channel experiences

Creates seamless and efficient customer experiences

Self Service
Kiosk
Customers can punch in their ticket number and print their ticket at the branch

Online Appointment
Customers can take an appointment for a desired date & time via MobileQ

Digital
Signage
Digital Signage shows ticket number taken via app when the turn comes

Customer Feedback
Customer Feedback can be taken via mobile app after customer is served

Reporting Dashboard
Reporting software shows information about mobile tickets and serving time