Emirates Driving Company (EDC) selects Wavetec’s Electronic Queue Management System to maintain highest standards of customer satisfaction

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The Emirates Driving provides world-class driver’s training that sets a new standard in traffic safety and education in the Middle East. The state-of-the-art facility has been designed in accordance with the highest quality standards and employs the most competent human resources, advanced communication and control systems, modern conference and safety levels and create almost fatality-free national roads. To match the quality standards and to be able to serve the customers better Emirates Driving selected Wavetec’s Queue Management System.

The Solution:

Emirates Driving Company is the only driving institute in UAE of Abu Dhabi, providing all types of driving licensing facility to the resident of UAE. Wavetec had installed its first system in 2004 when it was established, since than Wavetec is there preferred vendor. Recently Wavetec has won an open tender of EQMS to install Enterprise Queue Management System in 11 different departments in Abu Dhabi and Al Ain with complete centralized reporting software and configuration utility. Real time dashboard is one of the key features, which eases life of Emirates Driving Company by getting real-time reports and take action immediately.