WaveTec logoWaveTec logowavetecwavetec
  • SOLUTIONS
    • Industries
      • Banking –
      • Telecom –
      • Government –
      • Healthcare –
      • Airports and Airlines –
      • Retail –
      • DMV –
      • Stock Exchange –
      • Education –
      • Customer Experience –
      • Self Service Kiosks –
      • Self Service in Banking
      • Self Service in Telecom –
      • Know Your Customer –
      • Financial Market Displays –
      • WhatsApp Stock Market –
  • PRODUCTS
    • Customer Flow Management
      • Queue Management System –
      • Virtual Queuing –
      • Linear Queuing –
      • WhatsApp Queuing –
      • Mobile Queuing –
      • Ticket Dispenser
      • People Counting
      • Customer Feedback –
    • Appointment & Scheduling
      • Web & Cloud Appointment –
      • WhatsApp Appointment –
      • Wavetec WhatsApp Solutions
        • WhatsApp Queuing
        • WhatsApp Appointment –
        • WhatsApp Marketing Conversations –
        • WhatsApp Stock Market –
    • Digital Signage –
      • Donatello Media Player –
      • Donatello Suite –
      • Donatello Vertica –
      • Donatello Video Wall
      • LED Display Solutions –
    • Business Analytics
      • Spectra
      • ViaOS
      • ROI –
    • Self Service Kiosks –
      • Cash Deposit
      • Card Issuance –
      • Sim Dispensing
      • Sim Registration –
      • Cash to Card Kiosk –
  • COMPANY
      • About us –
      • Why Wavetec –
      • Blog –
      • Resources
        • Customer Experience
        • Customer Experience Examples
        • Measure Customer Experience
        • Customer Journey Mapping
      • Careers –
      • Newsroom –
      • Customer Stories –
      • Global Distributor Program –
  • CONTACT US
  • GET A FREE DEMO
English
  • Home
  • Abu Dhabi Education Council installs Wavetec’s Queue Management System
Glasgow LED Display Wavetec1
Glasgow 2014: All attention turned to the “Big Screen” at Commonwealth Games
August 8, 2014
Wavesphere whitepaper wavetec
Wavetec’s First Whitepaper is Out! A walk through WaveSphere
August 25, 2014
Abu Dhabi Education Council Queue Management System Wavetec

Abu Dhabi Education Council (ADEC) installs Wavetec’s Queue Management Systems to enhance their service areas.

ADEC experiences a high footfall of school representatives and stakeholders. Due to this high influx of customers, ADEC customer service area experiences irregular queues and long waits.

Wavetec, in collaboration of Visionaire designed and installed a Queue Management System at ADEC to manage and transform their customer service area. The solution comprised of a complete Wavesphere customer flow management solution.

The queue solution comprised of a dual printer, touch screen self service kiosk which allows customers to collect a ticket for appointment. Moreover, to engage customers at the reception and then divert them to their designated appointments at ADEC, “15 LED Display Units” and ceiling speakers were installed at each of the service counters. The main highlight of this installation was integrating an Auto-Next feature in the customer calling algorithm. This allows operator an automatic and seamless flow of customers, so as soon as the customer is issued with a ticket.

Abu-Dhabi-Education-Council-Queue-Management-System-Wavetec5

 

Share

HEALTHCARE SOLUTIONS

Hospitals & Clinics
Pharmacies
Emergency Room
Laboratories

FINANCIAL SOLUTIONS

Information Video Wall
Information Display System
Stock & News Ticker
Stock Game

MEDIA CENTER

Whitepapers
Blog
News
Customer Stories

Global Offices

For sales queries, please contact us at [email protected]

Barcelona

Perelló 74
Barcelona – 08005
Spain

Lima

Wavetec Perú SAC.
Calle Las Dalias NRO 161
INT A – MIRAFLORES – LIMA

Santiago

Los Militares 4611 10th Floor, Las Condes, Santiago de Chile, Región Metropolitana

Dubai

Wavetec FZCO, Industrial License No. 175, Light Industrial Unit # 9, Dubai Silicon Oasis

Karachi

245-2-N, block 6, PECHS,
Karachi, 75400,
Pakistan

Riyadh

Office No 4, Building No 2, Al Safa Street, Imam Saud bin Abdul Aziz Road, Izdehar

New York & California

228 Park Ave S, PMB 39097,
New York, NY
10003-1502

Mexico

Paseo de la Reforma 250
Piso 9, Juárez, 06600
Ciudad de México, CDMX

Nairobi

Office Suite 2&3, 7th Floor, FORTIS Suites, Hospital Road, Upper hill, Nairobi,

wavetec Copyright by Wavetec Privacy Policy, Sitemap
English
  • No translations available for this page

Calculate the ROI of investing in our queuing and self service solutions

Unlock the full potential of our solutions!

GET A FREE DEMO
Learn More