These installations were comprised of an entire ecosystem of Wavetec’s queue management solutions such as touch screen kiosks, counter display units and Donatello digital signage solution.This solution enabled to easy navigation and enhancement of customer journey when visiting a service center. Queue management system installed is now integrated with Samsung’s existing system coupled with Wavetec’s reporting database to display real-time queue information.

With Wavetec’s Queue Management System installed, Samsung now experiences a clear and visible flow for their customer’s coupled with real-time reporting mechanisms, thus reducing uncertainly and increasing operational efficiencies.

June 16, 2014

Samsung invests in Wavetec Queuing Solutions

These installations were comprised of an entire ecosystem of Wavetec’s queue management solutions such as touch screen kiosks, counter display units and Donatello digital signage solution.This […]
June 13, 2014

Wavetec – Gold Sponsor for Arab Federation Exchanges Equities Summit 2014 – Dubai

Arab Federation of Exchanges Equities Summit 2014, a prestigious platform which gathered 400 delegates in Dubai on 4th & 5th June, 2014 at The Ritz-Carlton Hotel, […]