Adamjee Insurance Company Limited (AICL) has dedicated 50 years of commitment to Insurance Services and maintains a network of 34 branches present across the globe. AICL strives to provide its customers maximum humility and integrity. With Wavetec’s Queue Management System the Insurance Company looks forward to attain top end solutions to achieve their vision and core values.
Considering the need of AICL, Wavetec provided a well suited combination of a Ticket Dispensing Unit (TDU) Lite to assist the customers at the arrival point. 6 Counter Display Units with Software Based Teller Station Units along with media controllers which convert their LCD TVs into a Status Display Unit which shows live transmission along with the queuing information. This provides a cutting edge comfort experience to the customers of AICL.
Adamjee Insurance is pleased with the Queuing System installed by Wavetec and looks forward to attain benefits from a superior Customer Experience Management Solution.