Department of Motor Vehicle – DMV
Transform DMV Wait Times into Seamless Service
Wavetec delivers AI-enhanced queue management, appointment booking, kiosks and real-time dashboards to dramatically reduce DMV wait times and improve citizen experience.
Our solutions are highly customized for DMVs, ensuring that each counter, at every branch, at every DMV is as optimized as can be.
How Wavetec Helps DMVs
Registering vehicles, renewing licenses or issuing IDs often creates long queues and stressed staff at DMVs. Wavetec’s integrated digital tools – virtual queues, scheduling, kiosks, & signage – restore operational flow and public trust.
Wavetec is now an official Associate Member of AAMVA as of April 2025, reinforcing our leadership in DMV transformation across the US.
DMVs across the United States are transforming their operations with advanced customer experience solutions to improve service delivery and staff efficiency. Wavetec’s DMV-specific solutions help streamline customer flow, reduce wait times, and create a seamless, end-to-end journey for citizens accessing DMV services.
Accelerate and simplify citizen engagement with integrated digital platforms – combining virtual queueing, appointment booking, self-service kiosks, and real-time dashboards tailored for DMV environments.
DMVs across the United States are transforming their operations with advanced customer experience solutions to improve service delivery and staff efficiency. Wavetec’s DMV-specific solutions help streamline customer flow, reduce wait times, and create a seamless, end-to-end journey for citizens accessing DMV services.
Accelerate and simplify citizen engagement with integrated digital platforms – combining virtual queueing, appointment booking, self-service kiosks, and real-time dashboards tailored for DMV environments.
Queuing solution integrated with different self-service kiosks
Allows customers to enter queues via different channels (Web, Mobile, Onsite)
Custom-designed workflows to manage DMV capacity smoothly
Control queue lengths and waiting times
Scalable, customizable and integratable solution
Analytics and Reports
Benefits
Service Area Automation Solutions
Automate, digitize and modernize operations with our range of solutions designed with your and your visitor’s needs in mind.
Visitor Experience Solutions
Wavetec’s visitor experience solutions help raise and maintain service standards, by allowing you to organize, engage and measure visitor journeys and flows at key touch points. They include:
Want to see how our Solutions work? Our experienced product specialists will be glad to introduce you to our customizable customer experience solutions and answer any questions you may have.
DMV Self Service Solutions
Wavetec aids DMV service areas in making the switch from teller-supported to self-sufficient service provision. This solution guarantees increased efficiency, improved user experience and safer visitor journeys.
Wavetec’s Self Service Card Issuance and Collection kiosk is built to facilitate visitors in dispensing new or replacement cards contactlessly and swiftly. This also frees up staff to perform other duties. Our machines have an embedded webcam for security and are powered by ViaOS Software and Know Your Customer (KYC) verification checks.
Exceptional service and exceptional customer experiences lead to happier customers and better financial results. Take the first step to reconstruct your retail banking customer service experience with Wavetec’s remarkable Customer Experience Solutions today.