Wavetec Unveils WaveSphere A Complete Customer Digital Eco System at Gitex 2013

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Wavetec participated at Gitex 2013 that was held from the 20th – 24th of October, 2013 at the World Trade Center in Dubai, UAE. GITEX, a home for more than 3500 companies exhibiting and more than 130,000 visitors visiting during the whole week has been a perfect platform for Wavetec to launch new products for the last 8 years. This year Wavetec marked the launch of WaveSphere with a booth shaped as a sphere reinforcing our concept of customer centricity and customer not just being a number!

Visitors from all across MENA region visited Wavetec’s Booth showing great interest and enthusiasm in understanding our concept of creating customer experiences through WaveSphere. Wavetec was happy to have 25 out of their 60 key resellers and distributors visiting us from Africa, UAE and Europe.

WaveSphere is a concept that provides unmatched customer experiences and offers a range of customer touch points that strategically Organize, Engage and Measure the customers’ entire journey from the point it enters the service area to the point when the customer leaves. It was backed up with our newly designed Kiosks which attracted attention of a lot of our existing and prospective clients. They also showed immense interest in our Pitch 4 Video Wall which is designed to yield bright and high contrast image display, featuring high resolution, brightness and uniformity on large screen.

Wavetec launched the following new products at GITEX 2013:

* WaveSphere –Customer Digital Ecosystem
* Smart Kiosk – Android based Kiosks
* eQ Portal – Web based Queue Management Portal
* Donatello – Digital Signage Solution
* Picasso – Web based Content Management Solution
* Tickets on the Go– Web based Virtual Ticketing System
* Opinion Plus – Customer Feedback Unit

“The Middle East is a very important region for us and GITEX provides us with the perfect platform and gateway to business for Wavetec to reach out to organizations looking for reliable solutions to organize, engage and measure their customer ecosystems and create experiences. The launch of WaveSphere at Gitex this year is a great success and we are very happy with the turnout” says Tobias Bessone, General Manager, Wavetec, UAE at his interview with Chiara Benedettini from CONNESSIONI.