June 1, 2012
service design work wavetec

Disney Plans to implement Queue Management Solution and calls it “NextGen”

I have seen so many companies adapting to the new way of managing queues but mostly it have been firms like banks, telecoms, airports, etc. Never in my craziest imaginations had I imagined Disney adapting to a Queue Management Solution and believe me when I say craziest imagination I mean imagining butts in place of faces and vice versa.
June 19, 2012
service design work wavetec

Who says LED Displays are just for entertainment and customer management purposes?

I remember only 2 years ago I came across a trending video on YouTube. It seemed interesting and so I gave it a view. It made me realize two very important things.
April 28, 2015

How to choose a Queue Management System? PART II

Ten factors to consider to make the right decision PART II In the previous article, we mentioned several considerations to take into account when choosing a […]
July 27, 2015

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