CUSTOMER JOURNEY MANAGEMENT SYSTEMS

Changing the way customers wait in
Retail Stores & Supermarkets

Transform retail experiences, drive profitability,
and sell more with Wavetec Retail Solutions

Wavetec has helped world’s leading businesses effectively speed customer throughput, increase service efficiency, and improve the customer experiences with modern retail technology. We help modern retailers to capture revenue opportunities, enhance shopper experiences and boost profitability.

Wavetec Retail Solutions are designed and delivered in a collaborative partnership with ITAB UK, a unique ‘shop concept’ organisation offering in-house production and shop-fitting solutions to the retail industry.

Watch how Wavetec transformed retail journey at the multi-floor FCBOTIGA Megastore

What We Offer

How Wavetec transforms Customer Journey in Retail Areas

Fitting Room
Smart retailers are giving customers the option to register for a fitting room while they shop. Shoppers are then notified via text or in-store digital signage when their fitting room is ready.

Checkout Area
Customers line up in queues for and wait for UNO-Q displays to check which counter to proceed to. Tellers push calling buttons to call customers to serve. Customers leave their feedback on Opinion Plus Tablets.

Click & Collect
Provide an online shopping experience to customers with an option of collecting purchased items from their desired Click & Collect location as per their convenience.

Camera analytics
HD Cameras identify the age and gender of the Customers. The cameras also help with people counting to analyze customer footprint.

Food Court
Customers go through the menu on display screens, place their order through interactive touchscreen kiosk and take a ticket. Customers then check the ticket statuses on a large plasma display and wait for their ticket number to be served.

Grocery Section
Shoppers check Grocery promotions on Donatello Linea. A plasma displays the Price list of all Grocery Items to help customers view the prices.

Digital Signage Solution
Draw customers into the retail experience with interactive and engaging digital solutions; we manufacture and deliver digital signage software and hardware for interactive experiences.

– Video Walls                    – Stand-alone floor displays
– Signage networks            – In Queue Merchandising
– Interactive Displays

How Wavetec transforms Customer Journey in Retail Areas

Fitting Room
Smart retailers are giving customers the option to register for a fitting room while they shop. Shoppers are then notified via text or in-store digital signage when their fitting room is ready.

Checkout Area
Customers line up in queues for and wait for UNO-Q displays to check which counter to proceed to. Tellers push calling buttons to call customers to serve. Customers leave their feedback on Opinion Plus Tablets.

Click & Collect
Provide an online shopping experience to customers with an option of collecting purchased items from their desired Click & Collect location as per their convenience.

Camera analytics
HD Cameras identify the age and gender of the Customers. The cameras also help with people counting to analyze customer footprint.

Food Court
Customers go through the menu on display screens, place their order through interactive touchscreen kiosk and take a ticket. Customers then check the ticket statuses on a large plasma display and wait for their ticket number to be served.

Grocery Section
Shoppers check Grocery promotions on Donatello Linea. A plasma displays the Price list of all Grocery Items to help customers view the prices.

Digital Signage Solution
Draw customers into the retail experience with interactive and engaging digital solutions; we manufacture and deliver digital signage software and hardware for interactive experiences.

– Video Walls                    – Stand-alone floor displays
– Signage networks            – In Queue Merchandising
– Interactive Displays

Redefining Retail Areas for
Omni-channel Experiences

VISIT US AT: HALL A13/15

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Digital Signage Solutions

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Retail Camera Analytics

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Click & Collect Solution

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Food Court Order Management

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Fitting Room Queuing Solution

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UNO Q - Check out Manager

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In Queue Merchandising System

We are showcasing our latest & greatest!

Retail Technology Partner of ITAB

Do you want to

Increase shopper efficiency by 26% ?
Reduce Basket Abandonment Rates & Customer Walkaways by 32% ?
Improve Brand Perception by 53% ?
Boost Impulse Purchases and profitability ?

Get in Touch with Our Retail Journey Specialists today!