April 28, 2015

How to choose a Queue Management System? PART II

Ten factors to consider to make the right decision PART II In the previous article, we mentioned several considerations to take into account when choosing a […]
April 28, 2015

How to choose a Queue Management System? PART I

Ten factors to consider to make the right decision PART I Embracing innovation is a strategic decision that requires the consideration of important factors, so that […]
February 1, 2015

How is it possible to offer memorable experiences to customers?

Creating an experience able to keep customer loyalty results from the magical combination of three elements: products, shops, and above all, people. By people, we specifically refer to collaborators and employees whose everyday work enlightens and makes sense of the organisation’s corporate mission.
January 26, 2015

Retail: End of the Year and Beginning of the Year

It seems that, when we start reaching the end of the year, time becomes shorter, and so more valuable than usual. Whatever is left from December becomes a countdown of very scarce days and hours in which to fit everything is pending before the year is over.