Be realistic! In real world customer flow and long queues exist. Customer queues are part of daily life. A service environment has to deal with customer queues, particularly the customers in retail store, banks, restaurants, hospitals, etc. Each customer arrives to avail different types of services. Make most out of your customer waiting time, make it pleasing and hassle free.
Any business can increase and enhance their operational efficiency by managing the queues in quickest and most cost effective ways. The basic purpose of queue management system is to move customers, in through and out of lines, in a quick way. The increased market competitiveness in the business, everyone is trying to gain competitive advantage.
The retail industry deals with large number of customers each day. The checkout lines at a retail outlet are considered to be one of the most critical juncture. But the worst part here is that retails do not pay much attention towards managing these checkout lines.
Individuals love to give feedback and advice. This applies to business as much as anywhere else in personal life. Customer feedback is a process of obtaining real time feedback from the customers being served.