wavesphere

July 31, 2013

Strategies to improve customer flow and line efficiencies

Be realistic! In real world customer flow and long queues exist. Customer queues are part of daily life. A service…
July 31, 2013
service design work wavetec

Increase operational efficiency through Queue Management

Any business can increase and enhance their operational efficiency by managing the queues in quickest and most cost effective ways.…
September 6, 2013
service design work wavetec

Importance of Queue Management in Retail Industry

The retail industry deals with large number of customers each day. The checkout lines at a retail outlet are considered…
September 27, 2013

Capitalize your customer feedback

Individuals love to give feedback and advice. This applies to business as much as anywhere else in personal life. Customer…