{"id":7295,"date":"2016-04-01T06:24:46","date_gmt":"2016-04-01T06:24:46","guid":{"rendered":"https:\/\/test.wavetec.com\/fr\/solutions\/gestion-de-file-dattente\/virtual-queuing\/"},"modified":"2024-02-01T09:55:48","modified_gmt":"2024-02-01T09:55:48","slug":"file-dattente-virtuelle","status":"publish","type":"page","link":"https:\/\/www.wavetec.com\/fr\/solutions\/gestion-de-file-dattente\/file-dattente-virtuelle\/","title":{"rendered":"File d&#8217;Attente Virtuelle"},"content":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1698733743039{margin-top: 0px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h1>Syst\u00e8me de Gestion de File d&#8217;Attente Virtuelle<\/h1>\n<p><strong>Remodelez la fa\u00e7on dont vos clients attendent d&#8217;\u00eatre servis.<\/strong><\/p>\n<p>Prenez le contr\u00f4le des exp\u00e9riences de mise en file d&#8217;attente de vos clients avec notre Syst\u00e8me de Gestion Virtuelle de File d&#8217;Attente. Le syst\u00e8me de Gestion Virtuelle de File d&#8217;Attente en Entreprise de Wavetec vous permet de d\u00e9finir la fa\u00e7on dont vos clients sont g\u00e9r\u00e9s dans les zones de service. Notre syst\u00e8me de files d&#8217;attente est un \u00e9cosyst\u00e8me de modules interconnect\u00e9s qui aide \u00e0 offrir une exp\u00e9rience personnalis\u00e9e pour les clients en attente.[\/vc_column_text]<div class=\" ubtn-ctn-left \"><a class=\"ubtn-link ult-adjust-bottom-margin ubtn-left ubtn-normal \" href=\"https:\/\/info.wavetec.com\/fr\/reserver-une-demo-gratuite-aujourdhui\" target=\"_blank\" rel=\"noopener\"><button type=\"button\" id=\"ubtn-9579\"  class=\"ubtn ult-adjust-bottom-margin ult-responsive ubtn-normal ubtn-no-hover-bg  none  ubtn-left   tooltip-69d3cf3017f24\"  data-hover=\"#ffffff\" data-border-color=\"#ffffff\" data-bg=\"#1ab071\" data-hover-bg=\"rgba(254,134,48,0.01)\" data-border-hover=\"\" data-shadow-hover=\"\" data-shadow-click=\"none\" data-shadow=\"\" data-shd-shadow=\"\"  data-ultimate-target='#ubtn-9579'  data-responsive-json-new='{\"font-size\":\"desktop:18px;\",\"line-height\":\"\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:600;border-radius:5px;border-width:2px;border-color:#ffffff;border-style:solid;background: #1ab071;color: #ffffff;\"><span class=\"ubtn-hover\" style=\"background-color:rgba(254,134,48,0.01)\"><\/span><span class=\"ubtn-data ubtn-text \" >R\u00e9servez une d\u00e9mo gratuite d\u00e8s aujourd&#039;hui !<\/span><\/button><\/a><\/div>[vc_single_image image=&#8221;67345&#8243; img_size=&#8221;full&#8221; css=&#8221;.vc_custom_1693380383041{margin-bottom: 0px !important;}&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;28522&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1621865884034{margin-bottom: 0px !important;}&#8221;][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1698733921731{margin-top: 0px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h1><span style=\"color: #27aa6c; font-size: 35px;\">SYST\u00c8ME DE GESTION VIRTUELLE DE FILE D&#8217;ATTENTE EN ENTREPRISE<\/span><\/h1>\n<p>[\/vc_column_text][vc_column_text]<strong>Remodelez la fa\u00e7on dont vos clients attendent d&#8217;\u00eatre servis.<\/strong><\/p>\n<p>Prenez le contr\u00f4le des exp\u00e9riences de mise en file d&#8217;attente de vos clients avec notre Syst\u00e8me de Gestion Virtuelle de File d&#8217;Attente. Le syst\u00e8me de Gestion Virtuelle de File d&#8217;Attente en Entreprise de Wavetec vous permet de d\u00e9finir la fa\u00e7on dont vos clients sont g\u00e9r\u00e9s dans les zones de service. Notre syst\u00e8me de files d&#8217;attente est un \u00e9cosyst\u00e8me de modules interconnect\u00e9s qui aide \u00e0 offrir une exp\u00e9rience personnalis\u00e9e pour les clients en attente.<\/p>\n<p>De l&#8217;arriv\u00e9e d&#8217;un client dans une zone de service jusqu&#8217;\u00e0 la sortie du client, nous avons tout planifi\u00e9 pour vous avec notre solution de prise en main compl\u00e8te. Depuis plus de 27 ans, Wavetec transforme la fa\u00e7on dont les entreprises cr\u00e9ent et offrent leurs services. Wavetec fournit un syst\u00e8me de gestion virtuelle de files d&#8217;attente en entreprise (QMS), dot\u00e9 d&#8217;une conception actuelle et d&#8217;un syst\u00e8me d&#8217;information personnalisable et standard, \u00e0 l&#8217;\u00e9chelle de l&#8217;entreprise, pour cartographier le parcours des clients et am\u00e9liorer l&#8217;exp\u00e9rience client.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221; css=&#8221;.vc_custom_1678703358251{margin-bottom: 0px !important;}&#8221; bg_color_value=&#8221;#f2fdff&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2>Rationalisez les parcours clients<\/h2>\n<p>De l\u2019arriv\u00e9e d\u2019un client dans une zone de service jusqu\u2019\u00e0 sa sortie, nous avons tout planifi\u00e9 pour vous gr\u00e2ce \u00e0 notre solution de prise de billet. Depuis plus de 30 ans, Wavetec transforme la fa\u00e7on dont les entreprises con\u00e7oivent leurs services.<\/p>\n<p>Wavetec fournit un syst\u00e8me de gestion de file d&#8217;attente virtuelle (QMS) d&#8217;entreprise de pointe et propose un certain nombre de solutions avec une conception actuelle et un syst\u00e8me d&#8217;information personnalisable et standard au niveau de l&#8217;entreprise pour cartographier le parcours des clients et am\u00e9liorer l&#8217;exp\u00e9rience client.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;25770&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1621172829490{margin-bottom: 0px !important;}&#8221;][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221; css=&#8221;.vc_custom_1678703323988{margin-top: 0px !important;margin-bottom: 20px !important;padding-top: 20px !important;padding-bottom: 40px !important;}&#8221; bg_color_value=&#8221;#135dd8&#8243;][vc_column][vc_column_text]<\/p>\n<h2><span style=\"color: #ffffff; text-align: center;\">Syst\u00e8me de gestion de file d&#8217;attente virtuelle d&#8217;entreprise<\/span><\/h2>\n<h4><span style=\"color: #ffffff;\">Qu&#8217;est-ce qu&#8217;un syst\u00e8me de gestion des files d&#8217;attente virtuelles ?<\/span><\/h4>\n<p><span style=\"color: #ffffff;\">Le syst\u00e8me de gestion de file d&#8217;attente virtuelle est une solution technologique avanc\u00e9e con\u00e7ue pour rationaliser les op\u00e9rations de file d&#8217;attente pour les entreprises. Il permet aux entreprises d&#8217;offrir une meilleure exp\u00e9rience client et d&#8217;am\u00e9liorer leur efficacit\u00e9 op\u00e9rationnelle. Avec VQMS, les clients peuvent s&#8217;enregistrer \u00e0 distance ou en personne et acc\u00e9der aux mises \u00e0 jour de la file d&#8217;attente en temps r\u00e9el via des \u00e9crans num\u00e9riques, des messages texte et des e-mails. Cela permet \u00e9galement au personnel de g\u00e9rer efficacement les temps d&#8217;attente et de prioriser les clients en fonction de leurs pr\u00e9f\u00e9rences ou de leurs besoins. En \u00e9liminant les temps d&#8217;attente inutiles, les entreprises peuvent am\u00e9liorer la satisfaction de leurs clients et augmenter leur productivit\u00e9.<\/span><\/p>\n<p><span style=\"color: #ffffff;\">Il aide les entreprises \u00e0 tirer le meilleur parti de leurs ressources et \u00e0 maximiser leurs profits dans l&#8217;environnement commercial en \u00e9volution rapide d&#8217;aujourd&#8217;hui. En bref, le syst\u00e8me de gestion des files d&#8217;attente virtuelles est une solution num\u00e9ris\u00e9e compl\u00e8te permettant aux entreprises de g\u00e9rer leurs op\u00e9rations de files d&#8217;attente, les temps d&#8217;attente des clients et de maximiser leurs profits.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #2ab573; font-size: 40px;\">Composantes Fondamentales &amp; Optionelles<\/span><\/h2>\n<p style=\"text-align: center; font-size: 22px; font-family: raleway; font-weight: 500;\">D\u00e9couvrez comment \u00e7a marche!<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column css=&#8221;.vc_custom_1459492658976{padding-bottom: 90px !important;background-image: url(https:\/\/www.wavetec.com\/wp-content\/uploads\/2016\/04\/1_r4_c1.png?id=6075) !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221;][vc_column_text]<\/p>\n<h2><strong>Les Clients prennent un Ticket.<\/strong><\/h2>\n<p>Le client entre dans une file virtuelle en prenant un ticket epar l&#8217;un des moyens suivants:[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1463481334803{margin-top: -40px !important;}&#8221;][vc_single_image image=&#8221;6076&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1459493043025{margin-bottom: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1479384307320{margin-top: -11px !important;}&#8221;]<\/p>\n<p style=\"text-align: center; font-size: 22px; font-family: raleway; font-weight: 500;\">App Mobile de File d&#8217;Attente<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1463481354282{margin-top: -40px !important;}&#8221;][vc_single_image image=&#8221;6083&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1459493133420{margin-bottom: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1478862760067{margin-top: -10px !important;}&#8221;]<\/p>\n<p style=\"text-align: center; font-size: 22px; font-family: raleway; font-weight: 500;\">Kiosque Automatique (Service libre)<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1463481382594{margin-top: -40px !important;}&#8221;][vc_single_image image=&#8221;6348&#8243; img_size=&#8221;360&#215;348&#8243; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1460462783795{margin-bottom: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1478862773816{margin-top: -10px !important;}&#8221;]<\/p>\n<p style=\"text-align: center; font-size: 22px; font-family: raleway; font-weight: 500;\">Rendez-vous en ligne<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1463481561940{margin-top: -40px !important;}&#8221;][vc_single_image image=&#8221;6601&#8243; img_size=&#8221;360&#215;348&#8243; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1463481479085{margin-bottom: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1478862786822{margin-top: -10px !important;}&#8221;]<\/p>\n<p style=\"text-align: center; font-size: 22px; font-family: raleway; font-weight: 500;\">Prise de Ticket par Internet<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;7\/12&#8243; css=&#8221;.vc_custom_1463390670997{margin-top: -15px !important;padding-top: 20px !important;padding-right: 20px !important;padding-left: 20px !important;background-color: #f6f6f6 !important;border-radius: 5px !important;}&#8221;][vc_column_text]Changez la fa\u00e7on dont vos clients attendent et prenez le contr\u00f4le de vos files d&#8217;attente. Notre syst\u00e8me de prise en charge vous aide \u00e0 organiser vos files d&#8217;attente en fournissant aux clients une solution de file d&#8217;attente virtuelle pour r\u00e9server des rendez-vous ou prendre un billet via une application mobile ou un distributeur de billets.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1459508733803{padding-bottom: 90px !important;background-image: url(https:\/\/www.wavetec.com\/wp-content\/uploads\/2016\/04\/2-1.png?id=6094) !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221;][vc_column_text]<\/p>\n<h2><strong>Les clients v\u00e9rifient leur statut d&#8217;attente par la signalisation num\u00e9rique<\/strong><\/h2>\n<p>En attendant d&#8217;\u00eatre servis, les clients restent engag\u00e9s en utilisant des solutions de signalisation num\u00e9rique et des affichages de file d&#8217;attente informatifs avec des messages promotionnels et des informations sur la file d&#8217;attente.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/4&#8243; el_class=&#8221;secnd&#8221;][vc_single_image image=&#8221;6095&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1459508815634{margin-bottom: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1478862862055{margin-top: -10px !important;}&#8221;]<\/p>\n<p style=\"text-align: center; font-size: 22px; font-family: raleway; font-weight: 500;\">\u00c9cran LCD de File d&#8217;Attente Donatello LCD<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/4&#8243; el_class=&#8221;secnd&#8221;][vc_single_image image=&#8221;6096&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1459508830273{margin-bottom: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1478862873915{margin-top: -10px !important;}&#8221;]<\/p>\n<p style=\"text-align: center; font-size: 22px; font-family: raleway; font-weight: 500;\">Unit\u00e9 d&#8217;Affichage de Compteur avec\/sans Fil<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/4&#8243; el_class=&#8221;secnd&#8221;][vc_single_image image=&#8221;6770&#8243; img_size=&#8221;360&#215;348&#8243; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1471525650055{margin-bottom: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1478862886898{margin-top: -10px !important;}&#8221;]<\/p>\n<p style=\"text-align: center; font-size: 22px; font-family: raleway; font-weight: 500;\">Affichage de Compteur POE LCD<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/4&#8243; el_class=&#8221;secnd&#8221;][vc_single_image image=&#8221;6097&#8243; img_size=&#8221;360&#215;348&#8243; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1459508852773{margin-bottom: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1478862902888{margin-top: -10px !important;}&#8221;]<\/p>\n<p style=\"text-align: center; font-size: 22px; font-family: raleway; font-weight: 500;\">\u00c9tat de l&#8217;Affichage de la Matrice de LED de File d&#8217;Attente<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/4&#8243; el_class=&#8221;secnd&#8221;][vc_single_image image=&#8221;6098&#8243; img_size=&#8221;360&#215;348&#8243; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1459508962188{margin-bottom: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1478862916617{margin-top: -10px !important;}&#8221;]<\/p>\n<p style=\"text-align: center; font-size: 22px; font-family: raleway; font-weight: 500;\">Affichage LCD Informationnel sur la File d&#8217;Attente<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;7\/12&#8243; css=&#8221;.vc_custom_1459511770612{margin-top: -5px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1478862929687{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #f6f6f6 !important;border-radius: 5px !important;}&#8221;]Nous disposons d&#8217;un assortiment d&#8217;affichages de file d&#8217;attente diff\u00e9rents pour r\u00e9pondre aux besoins de nos clients. Que vous souhaitiez disposer d&#8217;un affichage de file d&#8217;attente dans votre hall d&#8217;attente pour informer vos clients de leur tour, ou si vous voulez disposer d&#8217;unit\u00e9s d&#8217;affichage \u00e0 votre comptoir, nous pouvons tout faire pour vous.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1459511253599{padding-bottom: 154px !important;background-image: url(https:\/\/www.wavetec.com\/wp-content\/uploads\/2016\/04\/1_r10_c1.png?id=6102) !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221;][vc_column_text]<\/p>\n<h2><strong>Les clients sont avertis de leur tour<\/strong><\/h2>\n<div>Le logiciel et le mat\u00e9riel du terminal de station de travail sont utilis\u00e9s par le personnel du service client pour appeler les clients, les transf\u00e9rer et les servir.<\/div>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1459511337983{margin-top: -50px !important;}&#8221;][vc_single_image image=&#8221;6103&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1459510950764{margin-bottom: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1479383551432{margin-top: -31px !important;}&#8221;]<\/p>\n<p style=\"text-align: center; font-size: 22px; font-family: raleway; font-weight: 500;\">Tablette pour Appel de Client \u00e0 la Caisse<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1459511351287{margin-top: -50px !important;}&#8221;][vc_single_image image=&#8221;6104&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1459510989021{margin-bottom: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1478862996855{margin-top: -10px !important;}&#8221;]<\/p>\n<p style=\"text-align: center; font-size: 22px; font-family: raleway; font-weight: 500;\">T\u00e9l\u00e9surveillance<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1459511362644{margin-top: -50px !important;}&#8221;][vc_single_image image=&#8221;6105&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1459511496893{margin-bottom: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1478863009609{margin-top: -10px !important;}&#8221;]<\/p>\n<p style=\"text-align: center; font-size: 22px; font-family: raleway; font-weight: 500;\">Logiciel d&#8217;Unit\u00e9 de la Caisse<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;7\/12&#8243; css=&#8221;.vc_custom_1459511758346{margin-top: -5px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1478863024474{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #f6f6f6 !important;border-radius: 5px !important;}&#8221;]Transformez vos caissiers en vendeurs. Nos terminaux d&#8217;appel de station de travail de comptoir permettent au personnel d&#8217;appeler des clients aux compteurs de service bas\u00e9s sur la priorit\u00e9 pr\u00e9d\u00e9finie ou sur des m\u00e9thodes segment\u00e9es. Nos solutions fournissent \u00e9galement au personnel des vues en temps r\u00e9el du temps d&#8217;attente des clients et du type de services requis.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column css=&#8221;.vc_custom_1463041142389{padding-bottom: 180px !important;background-image: url(https:\/\/www.wavetec.com\/wp-content\/uploads\/2016\/04\/1_r12_c1.png?id=6115) !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221;][vc_column_text]<\/p>\n<h2><strong>Le Feedback des Clients est Re\u00e7u <\/strong><\/h2>\n<p>Une fois servi, le client d\u00e9crit son exp\u00e9rience gr\u00e2ce \u00e0 des unit\u00e9s de feedback. Opinion Plus est notre solution exclusive de feedback qui permet d&#8217;extraire le feedback des clients sur leur exp\u00e9rience et de d\u00e9couvrir ce qu&#8217;ils attendent de vous.[\/vc_column_text][\/vc_column][vc_column css=&#8221;.vc_custom_1459512509337{margin-top: -50px !important;}&#8221;][vc_single_image image=&#8221;6116&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1459512562815{margin-bottom: 0px !important;}&#8221;][\/vc_column][vc_column width=&#8221;7\/12&#8243; css=&#8221;.vc_custom_1463390956473{margin-top: -50px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1478863060932{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #f6f6f6 !important;border-radius: 5px !important;}&#8221;]La gamme Opinion Plus de Wavetec se compose de diff\u00e9rents \u00e9crans tactiles qui sont utilis\u00e9s par les clients pour fournir des commentaires sur leurs exp\u00e9riences de service. Obtenir les commentaires de vos clients est rapide et simple, assurant une quantit\u00e9 in\u00e9gal\u00e9e de commentaires quotidiens. Planifiez des questions simples, multiples ou en boucle et recueillez vos commentaires par diff\u00e9rents canaux. Vous pouvez utiliser un kiosque ou une tablette ou m\u00eame votre application mobile pour fournir \u00e0 vos clients la commodit\u00e9 d&#8217;enregistrer leurs commentaires.[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;dashboard&#8221;][vc_column][vc_row_inner][vc_column_inner width=&#8221;7\/12&#8243; css=&#8221;.vc_custom_1459751910035{background-image: url(https:\/\/www.wavetec.com\/wp-content\/uploads\/2016\/04\/1_r16_c1.png?id=6119) !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8221;][vc_column_text]<\/p>\n<h2><strong>Rapports, Tableaux de bord et Analyse pr\u00e9dictive<\/strong><\/h2>\n<p>Les gestionnaires ont acc\u00e8s \u00e0 des rapports et des tableaux de bord en temps r\u00e9el \u00e0 l&#8217;aide d&#8217;un syst\u00e8me centralis\u00e9 de rapports.<\/p>\n<p>Le syst\u00e8me de reporting en temps r\u00e9el de Wavetec et les tableaux de bord des gestionnaires sont int\u00e9gr\u00e9s aux diff\u00e9rentes facettes du syst\u00e8me de gestion des files d&#8217;attente et forment ainsi un module complet de business intelligence. Notre syst\u00e8me de reporting est une solution d&#8217;entreprise compl\u00e8te capable d&#8217;extraire des informations compl\u00e8tes sur les flux de clients, les performances du personnel, l&#8217;efficacit\u00e9 de la zone de service, etc. Les gestionnaires peuvent visualiser les rapports de r\u00e9gions et de succursales \u00e0 partir d&#8217;un emplacement centralis\u00e9. Les tableaux de bord en direct de Wavetec peuvent \u00eatre utilis\u00e9s pour g\u00e9n\u00e9rer des donn\u00e9es de business intelligence, surveiller la qualit\u00e9 de service \u00e0 l&#8217;\u00e9chelle centrale et \u00e9liminer les \u00e9carts.<\/p>\n<p>Plus de 50 Rapports Historiques, tels que:<\/p>\n<ul>\n<li>Niveaux de Qualit\u00e9 des services<\/li>\n<li>Performance des Employ\u00e9s<\/li>\n<li>Performance de Branche &amp; Performance R\u00e9gionale<\/li>\n<li>Configuration et Gestion Centrales du Syst\u00e8me<\/li>\n<li>Service Multilingue (anglais, espagnol, fran\u00e7ais, arabe, etc.)<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;5\/12&#8243;][vc_single_image image=&#8221;6120&#8243; img_size=&#8221;full&#8221; alignment=&#8221;right&#8221;][\/vc_column_inner][vc_column_inner][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221; row_container=&#8221;&#8221; bg_color_value=&#8221;#515151&#8243;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2><span style=\"color: #000000;\"><br \/>\nT\u00e9l\u00e9chargez notre Brochure de gestion des Files d&#8217;Attente pour en savoir plus.<\/span><\/h2>\n<p><span style=\"color: #000000;\">Nous avons une vaste expertise dans le raffinage des zones de service dans les banques, les h\u00f4pitaux, les organismes gouvernementaux, les centres de services et les zones de vente au d\u00e9tail. Notre syst\u00e8me de mise en file d&#8217;attente virtuelle contribue \u00e0 vous donner plus d&#8217;autonomie pour offrir une exp\u00e9rience client sans faille. Renseignez-vous sur notre syst\u00e8me de files d&#8217;attente, ses principales caract\u00e9ristiques et ses sp\u00e9cifications techniques.<\/span>[\/vc_column_text]<div class=\" ubtn-ctn-left \"><a class=\"ubtn-link ult-adjust-bottom-margin ubtn-left ubtn-normal \" href=\"https:\/\/info.wavetec.com\/syst%C3%A8me-de-gestion-de-files-dattente\" target=\"_blank\" rel=\"noopener\"><button type=\"button\" id=\"ubtn-3959\"  class=\"ubtn ult-adjust-bottom-margin ult-responsive ubtn-normal ubtn-no-hover-bg  none  ubtn-left   tooltip-69d3cf301807a\"  data-hover=\"\" data-border-color=\"\" data-bg=\"#2ab573\" data-hover-bg=\"\" data-border-hover=\"\" data-shadow-hover=\"\" data-shadow-click=\"none\" data-shadow=\"\" data-shd-shadow=\"\"  data-ultimate-target='#ubtn-3959'  data-responsive-json-new='{\"font-size\":\"desktop:21px;\",\"line-height\":\"\"}'  style=\"font-family:&#039;Raleway&#039;;font-weight:600;border-radius:50px;border-width:0px;border-color:;border-style:solid;background: #2ab573;color: #ffffff;\"><span class=\"ubtn-data ubtn-icon\"><i class=\"none\" style=\"font-size:30px;color:#ffffff;\"><\/i><\/span><span class=\"ubtn-hover\" style=\"background-color:\"><\/span><span class=\"ubtn-data ubtn-text \" >T\u00e9l\u00e9charger la Brochure<\/span><\/button><\/a><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;5865&#8243; img_size=&#8221;335&#215;256&#8243; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1457352747629{margin-bottom: 0px !important;}&#8221;][\/vc_column][\/vc_row][vc_row content_placement=&#8221;top&#8221; disable_element=&#8221;yes&#8221; bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221; bg_color_value=&#8221;#f0f7e8&#8243;][vc_column][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\"><\/h2>\n<h2 style=\"text-align: center;\"><\/h2>\n<h2 style=\"text-align: center;\">Avantages &amp; Caract\u00e9ristiques<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;6146&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1459753756524{margin-bottom: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1478863215096{margin-top: -20px !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\">Fusionne les diff\u00e9rentes composantes du SMQ de fa\u00e7on transparente<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;6148&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1459753800308{margin-bottom: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1478863228667{margin-top: -20px !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\">Contr\u00f4lable de mani\u00e8re centrale et facile \u00e0 utiliser<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;6147&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1459753813979{margin-bottom: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1478863241727{margin-top: -20px !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\">Optimise la performance du personnel<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;6145&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1459753856765{margin-bottom: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1478863253275{margin-top: -20px !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\">Permet de d\u00e9finir et de surveiller les KPI de service<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;6144&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1459753890990{margin-bottom: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1478863269327{margin-top: -20px !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\">Organise la Zone de Service et r\u00e9duit les temps d&#8217;attente des clients<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][vc_single_image image=&#8221;6143&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1459753945697{margin-bottom: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1478863283390{margin-top: -20px !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\">Permet une Gestion Efficace des clients<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1619075177479{margin-bottom: 40px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;25635&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1621866769638{margin-bottom: 0px !important;}&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2>L&#8217;avantage Wavetec<\/h2>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-22524\" src=\"https:\/\/www.wavetec.com\/wp-content\/uploads\/2021\/05\/Shape-4-copy-3.png&quot;\" alt=\"\" width=\"35\" height=\"35\" title=\"\"><\/p>\n<p>Fournisseur de solutions cl\u00e9 en main<br \/>\n[\/vc_column_text][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-22518\" src=\"https:\/\/www.wavetec.com\/wp-content\/uploads\/2021\/05\/Shape-4.png\" alt=\"\" width=\"35\" height=\"35\" title=\"\"><\/p>\n<p>Flux de travail personnalisables et syst\u00e8mes \u00e9volutifs[\/vc_column_text][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-22524\" src=\"https:\/\/www.wavetec.com\/wp-content\/uploads\/2021\/05\/Shape-4-copy-3.png&quot;\" alt=\"\" width=\"35\" height=\"35\" title=\"\"><\/p>\n<p>Prend en charge l&#8217;int\u00e9gration avec les syst\u00e8mes existants[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-22524\" src=\"https:\/\/www.wavetec.com\/wp-content\/uploads\/2021\/05\/Shape-4-copy-3.png\" alt=\"\" width=\"35\" height=\"35\" title=\"\"><\/p>\n<p>3 p\u00f4les de d\u00e9veloppement dans le monde[\/vc_column_text][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-22518\" src=\"https:\/\/www.wavetec.com\/wp-content\/uploads\/2021\/05\/Shape-4.png\" alt=\"\" width=\"35\" height=\"35\" title=\"\"><\/p>\n<p>Assistance et infrastructure mondiales[\/vc_column_text][vc_column_text]<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-22524\" src=\"https:\/\/www.wavetec.com\/wp-content\/uploads\/2021\/05\/Shape-4-copy-3.png\" alt=\"\" width=\"35\" height=\"35\" title=\"\"><\/p>\n<p>D\u00e9ploiements incr\u00e9mentiels de produits et de logiciels[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221; css=&#8221;.vc_custom_1632835513328{padding-top: 50px !important;padding-bottom: 0px !important;}&#8221; bg_color_value=&#8221;#f2fcfe&#8221;][vc_column][vc_column_text]<\/p>\n<h2>Les industries <span style=\"color: #1c6bba;\">Transform\u00e9<\/span><\/h2>\n<p>Les solutions Wavetec ont fourni des services de transformation num\u00e9rique aux entreprises exer\u00e7ant dans plusieurs secteurs. Qu&#8217;il s&#8217;agisse de la sant\u00e9, de la banque, de la vente au d\u00e9tail ou des march\u00e9s financiers. \u00c0 l&#8217;\u00e9chelle mondiale, plus de<span style=\"color: #ff8630;\"> <strong>2 millions de personnes<\/strong><\/span>\u00a0de diff\u00e9rentes industries passent par notre client<br \/>\nexp\u00e9rimentez des solutions quotidiennement.[\/vc_column_text][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221; bg_color_value=&#8221;#f2fcfe&#8221; el_class=&#8221;fr-industries&#8221;][vc_column width=&#8221;1\/6&#8243;]<div class=\"aio-icon-component    style_1\"><a class=\"aio-icon-box-link\" href=\"\/fr\/industries\/banque\/\" ><div id=\"Info-box-wrap-8828\" class=\"aio-icon-box top-icon\" style=\"\"  ><div class=\"aio-icon-top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:127px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"banking\" src=\"https:\/\/www.wavetec.com\/wp-content\/uploads\/2022\/04\/1-2.png\" title=\"\">\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-8828 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"desktop:20px;\",\"line-height\":\"\"}'  style=\"font-weight:bold;\">Bancaire<\/h3><\/div> <!-- header --><\/div> <!-- aio-icon-box --><\/a><\/div> <!-- aio-icon-component -->[\/vc_column][vc_column width=&#8221;1\/6&#8243;]<div class=\"aio-icon-component    style_1\"><a class=\"aio-icon-box-link\" href=\"\/fr\/industries\/commerce\/\" target=\"_blank\" rel=\"noopener\" ><div id=\"Info-box-wrap-4095\" class=\"aio-icon-box top-icon\" style=\"\"  ><div class=\"aio-icon-top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:127px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/www.wavetec.com\/wp-content\/uploads\/2021\/09\/2-2.png\" title=\"\">\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-4095 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"desktop:20px;\",\"line-height\":\"\"}'  style=\"font-weight:bold;\">Vente au d\u00e9tail<\/h3><\/div> <!-- header --><\/div> <!-- aio-icon-box --><\/a><\/div> <!-- aio-icon-component -->[\/vc_column][vc_column width=&#8221;1\/6&#8243;]<div class=\"aio-icon-component    style_1\"><a class=\"aio-icon-box-link\" href=\"\/fr\/industries\/telecommunications\/\" ><div id=\"Info-box-wrap-3929\" class=\"aio-icon-box top-icon\" style=\"\"  ><div class=\"aio-icon-top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:127px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/www.wavetec.com\/wp-content\/uploads\/2021\/09\/3-2.png\" title=\"\">\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-3929 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"desktop:20px;\",\"line-height\":\"\"}'  style=\"font-weight:bold;\">T\u00e9l\u00e9com<\/h3><\/div> <!-- header --><\/div> <!-- aio-icon-box --><\/a><\/div> <!-- aio-icon-component -->[\/vc_column][vc_column width=&#8221;1\/6&#8243;]<div class=\"aio-icon-component    style_1\"><a class=\"aio-icon-box-link\" href=\"\/fr\/industries\/services-publics\/\" ><div id=\"Info-box-wrap-3455\" class=\"aio-icon-box top-icon\" style=\"\"  ><div class=\"aio-icon-top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:127px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/www.wavetec.com\/wp-content\/uploads\/2021\/09\/4-2.png\" title=\"\">\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-3455 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"desktop:20px;\",\"line-height\":\"\"}'  style=\"font-weight:bold;\">Gouvernement<\/h3><\/div> <!-- header --><\/div> <!-- aio-icon-box --><\/a><\/div> <!-- aio-icon-component -->[\/vc_column][vc_column width=&#8221;1\/6&#8243;]<div class=\"aio-icon-component  vc_custom_1698735722087   style_1\"><a class=\"aio-icon-box-link\" href=\"\/industries\/healthcare\/\" ><div id=\"Info-box-wrap-5040\" class=\"aio-icon-box top-icon\" style=\"\"  ><div class=\"aio-icon-top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:127px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/www.wavetec.com\/wp-content\/uploads\/2021\/09\/5-2.png\" title=\"\">\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-5040 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"desktop:20px;\",\"line-height\":\"\"}'  style=\"font-weight:bold;\">Soins de sant\u00e9<\/h3><\/div> <!-- header --><\/div> <!-- aio-icon-box --><\/a><\/div> <!-- aio-icon-component -->[\/vc_column][vc_column width=&#8221;1\/6&#8243;]<div class=\"aio-icon-component  vc_custom_1698736318233   style_1\"><a class=\"aio-icon-box-link\" href=\"\/fr\/industries\/education\/\" ><div id=\"Info-box-wrap-1802\" class=\"aio-icon-box top-icon\" style=\"\"  ><div class=\"aio-icon-top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:127px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/www.wavetec.com\/wp-content\/uploads\/2021\/09\/6-2.png\" title=\"\">\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-header\" ><h3 class=\"aio-icon-title ult-responsive\"  data-ultimate-target='#Info-box-wrap-1802 .aio-icon-title'  data-responsive-json-new='{\"font-size\":\"desktop:20px;\",\"line-height\":\"\"}'  style=\"font-weight:bold;\">\u00c9ducation<\/h3><\/div> <!-- header --><\/div> <!-- aio-icon-box --><\/a><\/div> <!-- aio-icon-component -->[\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221; bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221; bg_color_value=&#8221;#f8fbf8&#8243;][vc_column][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\"><\/h2>\n<h2 style=\"text-align: center;\"><\/h2>\n<h2 style=\"text-align: center;\">L&#8217;Avantage Wavetec<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"uavc-list-icon uavc-list-icon-wrapper ult-adjust-bottom-margin   \"><ul class=\"uavc-list\"><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-8289\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:5px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#2ab573;font-size:35px;display:inline-block;\">\n\t<i class=\"Defaults-check-circle\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-8289 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"desktop:18px;\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"font-family:&#039;Raleway&#039;;font-weight:500;\">Fournisseur de Solutions Cl\u00e9 <\/span><\/div><\/li><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-9511\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:5px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#2ab573;font-size:35px;display:inline-block;\">\n\t<i class=\"Defaults-check-circle\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-9511 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"desktop:18px;\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"font-family:&#039;Raleway&#039;;font-weight:500;\">Flux de Travail Personnalisables et Syst\u00e8mes \u00e9volutifs<\/span><\/div><\/li><\/ul><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"uavc-list-icon uavc-list-icon-wrapper ult-adjust-bottom-margin   \"><ul class=\"uavc-list\"><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-6611\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:5px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#2ab573;font-size:35px;display:inline-block;\">\n\t<i class=\"Defaults-check-circle\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-6611 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"desktop:18px;\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"font-family:&#039;Raleway&#039;;font-weight:500;\">3 P\u00f4les de D\u00e9veloppement Global<\/span><\/div><\/li><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-2645\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:5px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#2ab573;font-size:35px;display:inline-block;\">\n\t<i class=\"Defaults-check-circle\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-2645 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"desktop:18px;\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"font-family:&#039;Raleway&#039;;font-weight:500;\">Soutien Infrastructures Globaux <\/span><\/div><\/li><\/ul><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"uavc-list-icon uavc-list-icon-wrapper ult-adjust-bottom-margin   \"><ul class=\"uavc-list\"><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-1443\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:5px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#2ab573;font-size:35px;display:inline-block;\">\n\t<i class=\"Defaults-check-circle\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-1443 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"desktop:18px;\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"font-family:&#039;Raleway&#039;;font-weight:500;\">Prise en charge de l&#8217;Int\u00e9gration avec les Syst\u00e8mes Existants<\/span><\/div><\/li><li><div class=\"uavc-list-content\" id=\"list-icon-wrap-8488\">\n<div class=\"uavc-list-icon  \" data-animation=\"\" data-animation-delay=\"03\" style=\"margin-right:5px;\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon none \"  style=\"color:#2ab573;font-size:35px;display:inline-block;\">\n\t<i class=\"Defaults-check-circle\"><\/i>\n<\/div><\/div><\/div>\n<\/div><span  data-ultimate-target='#list-icon-wrap-8488 .uavc-list-desc'  data-responsive-json-new='{\"font-size\":\"desktop:18px;\",\"line-height\":\"\"}'  class=\"uavc-list-desc ult-responsive\" style=\"font-family:&#039;Raleway&#039;;font-weight:500;\">D\u00e9veloppement Progressif de Produits et de Logiciels<\/span><\/div><\/li><\/ul><\/div>[\/vc_column][\/vc_row][vc_row bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_new=&#8221;id^6012|url^https:\/\/www.wavetec.com\/wp-content\/uploads\/2016\/03\/1_r24_c1.png|caption^null|alt^null|title^1_r24_c1|description^null&#8221; bg_image_repeat=&#8221;no-repeat&#8221; bg_img_attach=&#8221;fixed&#8221; bg_image_posiiton=&#8221;100% 100%&#8221; bg_override=&#8221;full&#8221; parallax_content=&#8221;parallax_content_value&#8221; parallax_content_sense=&#8221;50&#8243; fadeout_row=&#8221;fadeout_row_value&#8221; fadeout_start_effect=&#8221;30&#8243; css=&#8221;.vc_custom_1458630967075{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #ffffff; font-size: 35px;\">Avez-vous un Projet Sp\u00e9cial?<\/span><\/h2>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ffffff; font-family: raleway;\">La s\u00e9lection du bon syst\u00e8me de gestion des files d&#8217;attente a un impact direct sur votre service client. Notre syst\u00e8me de file d&#8217;attente combine les distributeurs de tickets de la plus haute qualit\u00e9, les affichages de file d&#8217;attente et les tableaux de bord des files d&#8217;attente pour offrir des performances sans \u00e9quivalent et une exp\u00e9rience client imbatable. <\/span><\/p>\n<p>[\/vc_column_text]<div class=\" ubtn-ctn-center \"><a class=\"ubtn-link ult-adjust-bottom-margin ubtn-center ubtn-normal \" href=\"https:\/\/info.wavetec.com\/book-a-free-demo-today\" target=\"_blank\" rel=\"noopener\"><button type=\"button\" id=\"ubtn-1841\"  class=\"ubtn ult-adjust-bottom-margin ult-responsive ubtn-normal ubtn-no-hover-bg  none  ubtn-center   tooltip-69d3cf301a0d9\"  data-hover=\"\" data-border-color=\"\" data-bg=\"#2ab573\" data-hover-bg=\"\" data-border-hover=\"\" data-shadow-hover=\"\" data-shadow-click=\"none\" data-shadow=\"\" data-shd-shadow=\"\"  data-ultimate-target='#ubtn-1841'  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"\"}'  style=\"font-family:&#039;Raleway&#039;;font-weight:500;border-radius:50px;border-width:0px;border-color:;border-style:solid;background: #2ab573;color: #ffffff;\"><span class=\"ubtn-hover\" style=\"background-color:\"><\/span><span class=\"ubtn-data ubtn-text \" >Obtenez une D\u00e9mo gratuite aujourd&#039;hui!<\/span><\/button><\/a><\/div>[\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1459754362105{background-color: #f0f8f1 !important;}&#8221;][vc_single_image image=&#8221;6160&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_column_text]<\/p>\n<h3 style=\"text-align: center;\">App Mobile<\/h3>\n<p style=\"text-align: center;\">Mobile-Q est notre application mobile avanc\u00e9e qui permet \u00e0 vos clients de prendre un billet et d&#8217;entrer dans la ligne avant d&#8217;arriver \u00e0 votre succursale.<\/p>\n<p>[\/vc_column_text]<div class=\" ubtn-ctn-center \"><a class=\"ubtn-link ult-adjust-bottom-margin ubtn-center ubtn-normal \" href=\"https:\/\/wavetec.com\/fr\/solutions\/gestion-de-file-dattente\/file-dattente-mobile\/\" target=\"_blank\" rel=\"noopener\"><button type=\"button\" id=\"ubtn-6465\"  class=\"ubtn ult-adjust-bottom-margin ult-responsive ubtn-normal ubtn-no-hover-bg  none  ubtn-center   tooltip-69d3cf301a16f\"  data-hover=\"#515151\" data-border-color=\"#2ab573\" data-bg=\"\" data-hover-bg=\"\" data-border-hover=\"#5b5b5b\" data-shadow-hover=\"\" data-shadow-click=\"none\" data-shadow=\"\" data-shd-shadow=\"\"  data-ultimate-target='#ubtn-6465'  data-responsive-json-new='{\"font-size\":\"desktop:18px;\",\"line-height\":\"\"}'  style=\"font-family:&#039;Raleway&#039;;font-weight:600;border-radius:50px;border-width:2px;border-color:#2ab573;border-style:solid;color: #2ab573;\"><span class=\"ubtn-hover\" style=\"background-color:\"><\/span><span class=\"ubtn-data ubtn-text \" >En Savoir Plus<\/span><\/button><\/a><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1459754469569{background-color: #cce7d3 !important;}&#8221;][vc_single_image image=&#8221;6576&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_column_text]<\/p>\n<h3 style=\"text-align: center;\">File d&#8217;Attente Lin\u00e9aire<\/h3>\n<p style=\"text-align: center;\">Une solution de files d&#8217;attente intelligente pour les zones de trafic client optimisant l&#8217;efficacit\u00e9 du service et simplifiant les exp\u00e9riences de mise en file d&#8217;attente.<\/p>\n<p>[\/vc_column_text]<div class=\" ubtn-ctn-center \"><a class=\"ubtn-link ult-adjust-bottom-margin ubtn-center ubtn-normal \" href=\"https:\/\/wavetec.com\/fr\/solutions\/gestion-de-file-dattente\/file-dattente-lineaire\/\" target=\"_blank\" rel=\"noopener\"><button type=\"button\" id=\"ubtn-6384\"  class=\"ubtn ult-adjust-bottom-margin ult-responsive ubtn-normal ubtn-no-hover-bg  none  ubtn-center   tooltip-69d3cf301a1ec\"  data-hover=\"#515151\" data-border-color=\"#2ab573\" data-bg=\"\" data-hover-bg=\"\" data-border-hover=\"#5b5b5b\" data-shadow-hover=\"\" data-shadow-click=\"none\" data-shadow=\"\" data-shd-shadow=\"\"  data-ultimate-target='#ubtn-6384'  data-responsive-json-new='{\"font-size\":\"desktop:18px;\",\"line-height\":\"\"}'  style=\"font-family:&#039;Raleway&#039;;font-weight:600;border-radius:50px;border-width:2px;border-color:#2ab573;border-style:solid;color: #2ab573;\"><span class=\"ubtn-hover\" style=\"background-color:\"><\/span><span class=\"ubtn-data ubtn-text \" >En Savoir Plus<\/span><\/button><\/a><\/div>[\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1698733743039{margin-top: 0px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text] Syst\u00e8me de Gestion de File d&#8217;Attente Virtuelle Remodelez la fa\u00e7on dont vos clients attendent d&#8217;\u00eatre<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":7322,"parent":6593,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-7295","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.wavetec.com\/fr\/wp-json\/wp\/v2\/pages\/7295","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wavetec.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.wavetec.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.wavetec.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wavetec.com\/fr\/wp-json\/wp\/v2\/comments?post=7295"}],"version-history":[{"count":24,"href":"https:\/\/www.wavetec.com\/fr\/wp-json\/wp\/v2\/pages\/7295\/revisions"}],"predecessor-version":[{"id":74066,"href":"https:\/\/www.wavetec.com\/fr\/wp-json\/wp\/v2\/pages\/7295\/revisions\/74066"}],"up":[{"embeddable":true,"href":"https:\/\/www.wavetec.com\/fr\/wp-json\/wp\/v2\/pages\/6593"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.wavetec.com\/fr\/wp-json\/wp\/v2\/media\/7322"}],"wp:attachment":[{"href":"https:\/\/www.wavetec.com\/fr\/wp-json\/wp\/v2\/media?parent=7295"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}