{"id":32950,"date":"2021-02-03T12:11:18","date_gmt":"2021-02-03T12:11:18","guid":{"rendered":"https:\/\/test.wavetec.com\/soluciones\/software-de-gestion-de-filas\/features\/"},"modified":"2023-10-17T12:49:30","modified_gmt":"2023-10-17T12:49:30","slug":"caracteristicas","status":"publish","type":"page","link":"https:\/\/www.wavetec.com\/es\/soluciones\/software-de-gestion-de-filas\/caracteristicas\/","title":{"rendered":"Spectra &#8211; Caracter\u00edsticas"},"content":{"rendered":"<p>[vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1627393728486{margin-bottom: 20px !important;}&#8221;][flexy_breadcrumb][\/vc_column_text][vc_column_text]<\/p>\n<h1><span style=\"color: #0a2540;\">Caracter\u00edsticas: Sistema de Gesti\u00f3n de Filas<\/span><\/h1>\n<p><strong>Soluci\u00f3n dise\u00f1ada para un mundo omnicanal<\/strong>[\/vc_column_text][vc_column_text]Spectra es el software de gesti\u00f3n filas ideal para mejorar la experencia de sus clientes. Spectra se conecta a la perfecci\u00f3n con los sistemas de citas en l\u00ednea, y la funcionalidad de carteler\u00eda digital y de feedback.[\/vc_column_text]<div class=\" ubtn-ctn-left \"><a class=\"ubtn-link ult-adjust-bottom-margin ubtn-left ubtn-normal \" href=\"https:\/\/info.wavetec.com\/es\/agenda-una-demostraci%C3%B3n-gratuita-hoy-gratis\" target=\"_blank\" rel=\"noopener\"><button type=\"button\" id=\"ubtn-2069\"  class=\"ubtn ult-adjust-bottom-margin ult-responsive ubtn-normal ubtn-no-hover-bg  none  ubtn-left   tooltip-69f37e29acd87\"  data-hover=\"#ffffff\" data-border-color=\"#ffffff\" data-bg=\"#46277d\" data-hover-bg=\"#6ae2fb\" data-border-hover=\"#6ae2fb\" data-shadow-hover=\"\" data-shadow-click=\"none\" data-shadow=\"\" data-shd-shadow=\"\"  data-ultimate-target='#ubtn-2069'  data-responsive-json-new='{\"font-size\":\"desktop:18px;\",\"line-height\":\"\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:600;border-radius:5px;border-width:2px;border-color:#ffffff;border-style:solid;background: #46277d;color: #ffffff;\"><span class=\"ubtn-hover\" style=\"background-color:#6ae2fb\"><\/span><span class=\"ubtn-data ubtn-text \" >reserve una demostraci\u00f3n gratuita hoy<\/span><\/button><\/a><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;29077&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row el_id=&#8221;features&#8221;][vc_column][\/vc_column][\/vc_row][vc_section full_width=&#8221;stretch_row_content&#8221; css=&#8221;.vc_custom_1605676933804{margin-bottom: 30px !important;background-color: #ffffff !important;}&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; bg_type=&#8221;bg_color&#8221; el_id=&#8221;internalmenu&#8221; bg_color_value=&#8221;#ffffff&#8221;][vc_column width=&#8221;1\/6&#8243; css=&#8221;.vc_custom_1612275346476{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; offset=&#8221;vc_col-lg-offset-1&#8243;][vc_single_image image=&#8221;17459&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1612277331711{margin-top: 10px !important;margin-bottom: -20px !important;}&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1612275335978{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1697546950193{margin-bottom: 0px !important;}&#8221; el_class=&#8221;sticky-nav-text&#8221;]<a href=\"https:\/\/www.wavetec.com\/es\/soluciones\/software-de-gestion-de-filas\/#overview\"><span style=\"text-decoration: underline;\">Visi\u00f3n de conjunto<\/span><\/a>\u00a0 \u00a0 \u00a0 <span style=\"color: #6ae2fb;\"><strong>\u00a0<span style=\"color: #46277d;\"><a style=\"color: #46277d;\" href=\"https:\/\/www.wavetec.com\/es\/soluciones\/software-de-gestion-de-filas\/caracteristicas\/#features\"><span style=\"text-decoration: underline;\">Caracter\u00edsticas<\/span><\/a><\/span>\u00a0<\/strong><\/span> \u00a0 \u00a0 \u00a0<a href=\"https:\/\/www.wavetec.com\/es\/soluciones\/software-de-gestion-de-filas\/informes\/#reporting\"><u>Informes<\/u><\/a>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1610027292901{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; offset=&#8221;vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;]<div class=\" vc_custom_1630327488529 ubtn-ctn-center \"><a class=\"ubtn-link ult-adjust-bottom-margin ubtn-center ubtn-normal \" href=\"https:\/\/info.wavetec.com\/es\/sistema-corporativo-de-gestion-fila-virtual\" target=\"_blank\" rel=\"noopener\"><button type=\"button\" id=\"ubtn-4308\"  class=\"ubtn ult-adjust-bottom-margin ult-responsive ubtn-normal ubtn-no-hover-bg  none  ubtn-center   tooltip-69f37e29aced6\"  data-hover=\"#ffffff\" data-border-color=\"\" data-bg=\"#46277d\" data-hover-bg=\"#6ae2fb\" data-border-hover=\"\" data-shadow-hover=\"\" data-shadow-click=\"none\" data-shadow=\"\" data-shd-shadow=\"\"  data-ultimate-target='#ubtn-4308'  data-responsive-json-new='{\"font-size\":\"desktop:18px;\",\"line-height\":\"\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:600;border-radius:5px;border-width:0px;border-color:;border-style:solid;background: #46277d;color: #ffffff;\"><span class=\"ubtn-hover\" style=\"background-color:#6ae2fb\"><\/span><span class=\"ubtn-data ubtn-text \" >Descargar folleto<\/span><\/button><\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Gesti\u00f3n de interacciones de sus clientes en todos los niveles<\/h2>\n<p style=\"text-align: center;\">La interacci\u00f3n con sus clientes ya sea m\u00f3vil, SMS o fisico, Spectra lo ayuda a brindar experiencias de cliente excepcionales.<\/p>\n<p>[\/vc_column_text][vc_single_image image=&#8221;17469&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<strong>Flujo de atenci\u00f3n sencillo<\/strong><br \/>\nPermita que sus clientes generen sin problemas un turno para unirse a una fila de un servicio.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<strong>Retenga e involucre con su marca a sus clientes<\/strong><br \/>\nProporcione actualizaciones de tiempo de espera adaptadas de forma inteligente a sus clientes a trav\u00e9s de interfaces de SMS, WhatsApp[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<strong>Alertas, an\u00e1lisis y paneles en tiempo real<\/strong><br \/>\nLas alertas y notificaciones personalizables actualizar\u00e1n a los gerentes de sucursales o los equipos regionales, lo que les permitir\u00e1 cumplir con los umbrales de KPI de toda la empresa.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<strong>Gestionar la afluencia de clientes<\/strong><br \/>\nEl Gerente de sucursales puede Administrar de forma centralizada toda la red de sucursles desde un solo dispositivo[\/vc_column_text][\/vc_column][\/vc_row][vc_row bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221; bg_color_value=&#8221;#46277d&#8221;][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ffffff;\"><strong>Una experiencia de cliente completamente virtuale<\/strong><\/span><\/p>\n<h2 style=\"text-align: center;\"><span style=\"color: #ffffff;\"><strong>El Ecosistema Spectra est\u00e1 dise\u00f1ado para un mundo conectado<\/strong><\/span><\/h2>\n<p style=\"text-align: center;\"><span style=\"color: #ffffff;\"><strong>El software de gesti\u00f3n de filas m\u00e1s sencillo y sofisticado<\/strong><\/span><\/p>\n<p>[\/vc_column_text]<section class=\"elegant-tabs-container\">\n\t\t\t<div class=\"et-tabs et-horizontal justified-tabs et-mobile-enabled et-tabs-style-bars tab-class-1180314064 et-align-center  equal-width-tabs et-switch-on-hover\"\n\t\t\tdata-tab_style=\"bars\"\n\t\t\tdata-active-bg=\"#6ae2fb\"\n\t\t\tdata-active-text=\"#ffffff\"\n\t\t\tdata-hover-bg=\"#6ae2fb\"\n\t\t\tdata-hover-text=\"\"\n\t\t\tdata-active-tab=\"0\"\n\t\t\tdata-auto-switch-tab=\"no\"\n\t\t\tdata-switch-interval=\"5\"  >\n\t\t\t<nav class=\"elegant-tabs-nav\" style=\"\">\n\t\t\t<ul class=\"elegant-tabs-list-container\" style=\"color:#6ae2fb;grid-template-columns: 1fr 1fr 1fr 1fr;\">\n\t\t\t<li style=\"background:#341865;color:#ffffff;\" ><a class=\"et-anchor-tag\" style=\"color:#ffffff;font-size:16px;\" href=\"#\" target=\"\" data-href=\"#section-1613057611394-6\"><span style=\"font-size: 16px;\" class=\"et-tab-title no-icon\">Ticketing virtual para m\u00f3viles<\/span><\/a><\/li><li style=\"background:#341865;color:#ffffff;\" ><a class=\"et-anchor-tag\" style=\"color:#ffffff;font-size:16px;\" href=\"#\" target=\"\" data-href=\"#section-1613058021206-1-9\"><span style=\"font-size: 16px;\" class=\"et-tab-title no-icon\">SMS, WhatsApp y notificaciones push<\/span><\/a><\/li><li style=\"background:#341865;color:#ffffff;\" ><a class=\"et-anchor-tag\" style=\"color:#ffffff;font-size:16px;\" href=\"#\" target=\"\" data-href=\"#section-1613058023318-2-2\"><span style=\"font-size: 16px;\" class=\"et-tab-title no-icon\">Anuncios de voz<\/span><\/a><\/li><li style=\"background:#341865;color:#ffffff;\" ><a class=\"et-anchor-tag\" style=\"color:#ffffff;font-size:16px;\" href=\"#\" target=\"\" data-href=\"#section-1613058024612-3-4\"><span style=\"font-size: 16px;\" class=\"et-tab-title no-icon\">Displays &amp; Signage Content<\/span><\/a><\/li>\n\t\t\t<\/ul>\n\t\t\t<\/nav>\n\t\t\t<div class=\"et-content-wrap\">\n\t\t\t<section id=\"section-1613057611394-6\" class=\"tab\" data-animation=\"\" style=\"background:#46277d; color:#ffffff;\"><div class=\"infi-content-wrapper\">[vc_row_inner content_placement=&#8221;middle&#8221; gap=&#8221;30&#8243;][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;25664&#8243; img_size=&#8221;full&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h3><span style=\"color: #ffffff;\">Ticketing virtual para m\u00f3viles<\/span><\/h3>\n<p>Permita que su cliente emita turnos virtualmente usando su dispositivo m\u00f3vil d\u00e1ndoles la opci\u00f3n de conectarse con su empresa sin importar la ubicaci\u00f3n.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]<\/div><\/section><section id=\"section-1613058021206-1-9\" class=\"tab\" data-animation=\"\" style=\"background:#46277d; color:#ffffff;\"><div class=\"infi-content-wrapper\">[vc_row_inner content_placement=&#8221;middle&#8221; gap=&#8221;30&#8243;][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;25657&#8243; img_size=&#8221;full&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h3><span style=\"color: #ffffff;\">SMS, WhatsApp y notificaciones push<br \/>\n<\/span><\/h3>\n<p>Comun\u00edquese con sus clientes a trav\u00e9s de SMS, WhatsApp y notificaciones en la aplicaci\u00f3n para mejor experiencia para el cliente[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]<\/div><\/section><section id=\"section-1613058023318-2-2\" class=\"tab\" data-animation=\"\" style=\"background:#46277d; color:#ffffff;\"><div class=\"infi-content-wrapper\">[vc_row_inner content_placement=&#8221;middle&#8221; gap=&#8221;30&#8243;][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;25671&#8243; img_size=&#8221;full&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h3><span style=\"color: #ffffff;\">Anuncios de voz<\/span><\/h3>\n<p>Mantenga a sus clientes actualizados a trav\u00e9s de el sistema de llamado[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]<\/div><\/section><section id=\"section-1613058024612-3-4\" class=\"tab\" data-animation=\"\" style=\"background:#46277d; color:#ffffff;\"><div class=\"infi-content-wrapper\">[vc_row_inner content_placement=&#8221;middle&#8221; gap=&#8221;30&#8243;][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;25677&#8243; img_size=&#8221;full&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h3><span style=\"color: #ffffff;\">Se\u00f1alizacion digital<br \/>\n<\/span><\/h3>\n<p>Muestre informacion digital en pantallas en tiempo real conectadas a trav\u00e9s de su plataforma de marketing[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]<\/div><\/section>\n\t\t\t<\/div> <!-- \/et-content-wrap -->\n\t\t\t<\/div> <!-- \/et-tabs -->\n\t\t\t<\/section>[\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1612356872452{margin-bottom: 40px !important;padding-top: 20px !important;padding-bottom: 20px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2>Seguridad y Monitoreo<\/h2>\n<p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;La seguridad en el mundo actual es de suma importancia. \u00a1Spectra est\u00e1 construido desde cero para mantener seguros los datos de las turnos y del flujo del cliente! Las soluciones de Wavetec se prueban y desarrollan rigurosamente en las plataformas m\u00e1s sofisticadas y seguras.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:769,&quot;3&quot;:{&quot;1&quot;:0},&quot;11&quot;:4,&quot;12&quot;:0}\">La seguridad en el mundo actual es de suma importancia. \u00a1Spectra est\u00e1 construido desde cero para mantener seguros los datos de las turnos y del flujo del cliente! Las soluciones de Wavetec se prueban y desarrollan rigurosamente en las plataformas m\u00e1s sofisticadas y seguras.<\/span>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;17475&#8243; img_size=&#8221;full&#8221;][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221; bg_color_value=&#8221;#f0fcff&#8221;][vc_column][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Certificaci\u00f3n e integraciones<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: center;\">Evaluaciones de vulnerabilidad<\/p>\n<p>[\/vc_column_text][vc_single_image image=&#8221;17481&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1612354228661{margin-bottom: 0px !important;}&#8221;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: center;\">Certificaciones de laboratorios acreditados<\/p>\n<p>[\/vc_column_text][vc_single_image image=&#8221;17490&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1612354718857{margin-bottom: 0px !important;}&#8221;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: center;\">Certificaciones<\/p>\n<p>[\/vc_column_text][vc_single_image image=&#8221;17496&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1612354774399{margin-bottom: 0px !important;}&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: center;\">Integraci\u00f3n<\/p>\n<p>[\/vc_column_text][vc_single_image image=&#8221;17502&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1612354979062{margin-bottom: 0px !important;}&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: center;\">Integraci\u00f3n Core Bancario<\/p>\n<p>[\/vc_column_text][vc_single_image image=&#8221;17508&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1612355044483{margin-bottom: 0px !important;}&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1605019244694{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221;][vc_column][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Dise\u00f1ado para brindar una excelente experiencia al cliente<\/h2>\n<p style=\"text-align: center;\">A nivel mundial, m\u00e1s de 2 millones de personas pasan por nuestro sistemas<br \/>\nde experiencia al cliente diariamente[\/vc_column_text][\/vc_column][\/vc_row][vc_row gap=&#8221;10&#8243;][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1612276295604{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;}&#8221; el_class=&#8221;hoverbox&#8221;]<div class=\"aio-icon-component    style_1\"><div id=\"Info-box-wrap-6021\" class=\"aio-icon-box top-icon\" style=\"\"  ><div class=\"aio-icon-top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:60px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/www.wavetec.com\/wp-content\/uploads\/2021\/02\/Account.png\" title=\"\">\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-6021 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><strong>Incrementa las ventas de sucursales en un 20%<\/strong><\/div> <!-- description --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component -->[\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1612276951202{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;}&#8221; el_class=&#8221;hoverbox&#8221;]<div class=\"aio-icon-component    style_1\"><div id=\"Info-box-wrap-1997\" class=\"aio-icon-box top-icon\" style=\"\"  ><div class=\"aio-icon-top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:98px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/www.wavetec.com\/wp-content\/uploads\/2021\/02\/Member-2.png\" title=\"\">\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-1997 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><strong>Mayor ventaja competitiva al aprovechar los conocimientos<\/strong><\/div> <!-- description --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component -->[\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1612276955836{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;}&#8221; el_class=&#8221;hoverbox&#8221;]<div class=\"aio-icon-component    style_1\"><div id=\"Info-box-wrap-1310\" class=\"aio-icon-box top-icon\" style=\"\"  ><div class=\"aio-icon-top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:80px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/www.wavetec.com\/wp-content\/uploads\/2021\/02\/One-To-Many-1.png\" title=\"\">\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-1310 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><strong>Aumento de la clasificaci\u00f3n de NPS mediante la reducci\u00f3n de los tiempos de espera<\/strong><\/div> <!-- description --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component -->[\/vc_column][\/vc_row][vc_row gap=&#8221;10&#8243;][vc_column width=&#8221;1\/3&#8243; 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css=&#8221;.vc_custom_1612276965224{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;}&#8221; el_class=&#8221;hoverbox&#8221;]<div class=\"aio-icon-component    style_1\"><div id=\"Info-box-wrap-9422\" class=\"aio-icon-box top-icon\" style=\"\"  ><div class=\"aio-icon-top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:90px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/www.wavetec.com\/wp-content\/uploads\/2021\/02\/Time-Search.png\" title=\"\">\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-9422 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><strong>Toma de decisiones en tiempo real con herramientas de IA y BI<\/strong><\/div> <!-- description --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component -->[\/vc_column][vc_column width=&#8221;1\/3&#8243; css=&#8221;.vc_custom_1612276970658{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;}&#8221; el_class=&#8221;hoverbox&#8221;]<div class=\"aio-icon-component    style_1\"><div id=\"Info-box-wrap-5967\" class=\"aio-icon-box top-icon\" style=\"\"  ><div class=\"aio-icon-top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\">\n<div class=\"aio-icon-img \" style=\"font-size:98px;display:inline-block;\" >\n\t<img decoding=\"async\" class=\"img-icon\" alt=\"null\" src=\"https:\/\/www.wavetec.com\/wp-content\/uploads\/2021\/02\/Management-1.png\" title=\"\">\n<\/div><\/div><\/div><\/div><div class=\"aio-icon-description ult-responsive\"  data-ultimate-target='#Info-box-wrap-5967 .aio-icon-description'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"\"><strong>Mejor asignaci\u00f3n y retenci\u00f3n de personal<\/strong><\/div> <!-- description --><\/div> <!-- aio-icon-box --><\/div> <!-- aio-icon-component -->[\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"templatera_shortcode\"><\/div>[\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_new=&#8221;id^16314|url^https:\/\/www.wavetec.com\/wp-content\/uploads\/2020\/11\/vector-circle-1.png|caption^null|alt^null|title^vector-circle|description^null&#8221; bg_image_repeat=&#8221;no-repeat&#8221; bg_image_size=&#8221;initial&#8221; bg_image_posiiton=&#8221;right bottom&#8221; bg_override=&#8221;full&#8221;][vc_column width=&#8221;5\/12&#8243;][vc_column_text]<\/p>\n<h2>Wavetec Blog<\/h2>\n<p>Espere blogs, entrevistas y art\u00edculos de opini\u00f3n nuevos, bien investigados y centrados en la industria.<br \/>\nY suscr\u00edbete para mantenerte actualizado.[\/vc_column_text]<div class=\" ubtn-ctn-left \"><a class=\"ubtn-link ult-adjust-bottom-margin ubtn-left ubtn-normal \" href=\"https:\/\/blog.wavetec.com\/es\" target=\"_blank\" rel=\"noopener\"><button type=\"button\" id=\"ubtn-5912\"  class=\"ubtn ult-adjust-bottom-margin ult-responsive ubtn-normal ubtn-no-hover-bg  none  ubtn-left   tooltip-69f37e29b0035\"  data-hover=\"#ffffff\" data-border-color=\"\" data-bg=\"#46277d\" data-hover-bg=\"#6ae2fb\" data-border-hover=\"\" data-shadow-hover=\"\" data-shadow-click=\"none\" data-shadow=\"\" data-shd-shadow=\"\"  data-ultimate-target='#ubtn-5912'  data-responsive-json-new='{\"font-size\":\"desktop:18px;\",\"line-height\":\"\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:600;border-radius:5px;border-width:0px;border-color:;border-style:solid;background: #46277d;color: #ffffff;\"><span class=\"ubtn-hover\" style=\"background-color:#6ae2fb\"><\/span><span class=\"ubtn-data ubtn-text \" >Explora m\u00e1s<\/span><\/button><\/a><\/div>[\/vc_column][vc_column width=&#8221;5\/12&#8243; offset=&#8221;vc_col-lg-offset-2 vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_column_text]<span style=\"color: #1c6bba; font-weight: 500;\"><a style=\"color: #1c6bba;\" href=\"https:\/\/blog.wavetec.com\/en\/3-dashboards-your-bank-needs-for-smooth-and-successful-customer-flow-management\" target=\"_blank\" rel=\"noopener\">3 dashboards your Bank needs for smooth and successful customer flow management<\/a><\/span><\/p>\n<p><span style=\"color: #1c6bba; font-weight: 500;\"><a style=\"color: #1c6bba;\" href=\"https:\/\/blog.wavetec.com\/en\/go-where-your-customers-are-data-from-self-service-deployments\" target=\"_blank\" rel=\"noopener\">Go where your customers are: data from self service deployments<\/a><\/span><\/p>\n<p><span style=\"color: #1c6bba; font-weight: 500;\"><a style=\"color: #1c6bba;\" href=\"https:\/\/blog.wavetec.com\/en\/wealth-in-public-health-the-case-for-visitor-management-solutions-in-healthcare\" target=\"_blank\" rel=\"noopener\">Wealth in Public Health &#8211; a case for healthcare management solutions<\/a><\/span><\/p>\n<p><span style=\"color: #1c6bba; font-weight: 500;\"><a style=\"color: #1c6bba;\" href=\"https:\/\/blog.wavetec.com\/en\/the-arts-of-the-new-normal-the-dawn-of-self-service-digitisation-and-crowd-management-solutions\" target=\"_blank\" rel=\"noopener\">Enter the arts of the \u2018New Normal\u2019, freshly digitised with self-service, crowd management solutions<\/a><\/span>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":17474,"parent":32946,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-32950","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.wavetec.com\/es\/wp-json\/wp\/v2\/pages\/32950","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wavetec.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.wavetec.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.wavetec.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wavetec.com\/es\/wp-json\/wp\/v2\/comments?post=32950"}],"version-history":[{"count":5,"href":"https:\/\/www.wavetec.com\/es\/wp-json\/wp\/v2\/pages\/32950\/revisions"}],"predecessor-version":[{"id":69113,"href":"https:\/\/www.wavetec.com\/es\/wp-json\/wp\/v2\/pages\/32950\/revisions\/69113"}],"up":[{"embeddable":true,"href":"https:\/\/www.wavetec.com\/es\/wp-json\/wp\/v2\/pages\/32946"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.wavetec.com\/es\/wp-json\/wp\/v2\/media\/17474"}],"wp:attachment":[{"href":"https:\/\/www.wavetec.com\/es\/wp-json\/wp\/v2\/media?parent=32950"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}