{"id":31989,"date":"2021-02-01T14:57:44","date_gmt":"2021-02-01T14:57:44","guid":{"rendered":"https:\/\/test.wavetec.com\/soluciones\/gestion-de-filas\/fila-con-dispositivo-movil\/how-it-works\/"},"modified":"2023-07-17T11:10:29","modified_gmt":"2023-07-17T11:10:29","slug":"como-funciona","status":"publish","type":"page","link":"https:\/\/www.wavetec.com\/es\/soluciones\/gestion-de-filas\/fila-con-dispositivo-movil\/como-funciona\/","title":{"rendered":"C\u00f3mo Funciona la Cola M\u00f3vil"},"content":{"rendered":"<p>[vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1627393005494{margin-bottom: 20px !important;}&#8221;][flexy_breadcrumb][\/vc_column_text][vc_column_text]<\/p>\n<h1>App de Gesti\u00f3n de colas:<br \/>\nc\u00f3mo funciona<\/h1>\n<p>[\/vc_column_text][vc_column_text]<strong>La soluci\u00f3n m\u00e1s simple y avanzada<\/strong><\/p>\n<p>Ahorre tiempo a sus clientes adoptando una estrategia omnicanal. MobileQ permite a sus clientes ingresar a una cola virtual desde cualquier lugar. Es una aplicaci\u00f3n simple con muchas funciones que mejoran la experiencia de sus clientes.[\/vc_column_text]<div class=\" ubtn-ctn-left \"><a class=\"ubtn-link ult-adjust-bottom-margin ubtn-left ubtn-normal \" href=\"https:\/\/info.wavetec.com\/es\/agenda-una-demostraci%C3%B3n-gratuita-hoy-gratis\" target=\"_blank\" rel=\"noopener\"><button type=\"button\" id=\"ubtn-2476\"  class=\"ubtn ult-adjust-bottom-margin ult-responsive ubtn-normal ubtn-no-hover-bg  none  ubtn-left   tooltip-69fbd4b5980f1\"  data-hover=\"#ffffff\" data-border-color=\"#ffffff\" data-bg=\"#1ab071\" data-hover-bg=\"#fe8630\" data-border-hover=\"#fe8630\" data-shadow-hover=\"\" data-shadow-click=\"none\" data-shadow=\"\" data-shd-shadow=\"\"  data-ultimate-target='#ubtn-2476'  data-responsive-json-new='{\"font-size\":\"desktop:18px;\",\"line-height\":\"\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:600;border-radius:5px;border-width:2px;border-color:#ffffff;border-style:solid;background: #1ab071;color: #ffffff;\"><span class=\"ubtn-hover\" style=\"background-color:#fe8630\"><\/span><span class=\"ubtn-data ubtn-text \" >reserve una demostraci\u00f3n gratuita hoy<\/span><\/button><\/a><\/div>[vc_single_image image=&#8221;17333&#8243; img_size=&#8221;full&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;30255&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row el_id=&#8221;mobile-queuing-how-it-works&#8221;][vc_column][\/vc_column][\/vc_row][vc_section full_width=&#8221;stretch_row_content&#8221; css=&#8221;.vc_custom_1605676933804{margin-bottom: 30px !important;background-color: #ffffff !important;}&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; bg_type=&#8221;bg_color&#8221; el_id=&#8221;internalmenu&#8221; bg_color_value=&#8221;#ffffff&#8221;][vc_column width=&#8221;1\/6&#8243; css=&#8221;.vc_custom_1612191894258{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; offset=&#8221;vc_col-lg-offset-1&#8243;][vc_single_image image=&#8221;17345&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1612191512987{margin-top: 10px !important;margin-bottom: -20px !important;}&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1612191886176{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1629205582373{margin-bottom: 0px !important;}&#8221; el_class=&#8221;sticky-nav-text&#8221;]<a href=\"\/es\/soluciones\/gestion-de-filas\/fila-con-dispositivo-movil\/#mobile-queuing\"><span style=\"text-decoration: underline;\">Visi\u00f3n de conjunto<\/span><\/a>\u00a0 \u00a0 \u00a0 <span style=\"color: #1ab071;\"><strong><a style=\"color: #1ab071;\" href=\"\/es\/soluciones\/gestion-de-filas\/fila-con-dispositivo-movil\/como-funciona\/#mobile-queuing-how-it-works\"><u>C\u00f3mo funciona<\/u><\/a><\/strong><\/span>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/4&#8243; css=&#8221;.vc_custom_1610027292901{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}&#8221; offset=&#8221;vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;]<div class=\" vc_custom_1629205307327 ubtn-ctn-center \"><a class=\"ubtn-link ult-adjust-bottom-margin ubtn-center ubtn-normal \" href=\"https:\/\/info.wavetec.com\/es\/sistema-corporativo-de-gestion-fila-virtual\" target=\"_blank\" rel=\"noopener\"><button type=\"button\" id=\"ubtn-9046\"  class=\"ubtn ult-adjust-bottom-margin ult-responsive ubtn-normal ubtn-no-hover-bg  none  ubtn-center   tooltip-69fbd4b5981f5\"  data-hover=\"#ffffff\" data-border-color=\"\" data-bg=\"#1ab071\" data-hover-bg=\"#fe8630\" data-border-hover=\"\" data-shadow-hover=\"\" data-shadow-click=\"none\" data-shadow=\"\" data-shd-shadow=\"\"  data-ultimate-target='#ubtn-9046'  data-responsive-json-new='{\"font-size\":\"desktop:18px;\",\"line-height\":\"\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:600;border-radius:5px;border-width:0px;border-color:;border-style:solid;background: #1ab071;color: #ffffff;\"><span class=\"ubtn-hover\" style=\"background-color:#fe8630\"><\/span><span class=\"ubtn-data ubtn-text \" >Descargar folleto<\/span><\/button><\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_row content_placement=&#8221;middle&#8221;][vc_column][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">La soluci\u00f3n m\u00e1s simple y avanzada<\/h2>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p style=\"text-align: center;\">Construida sobre la premisa de la innovaci\u00f3n, esta soluci\u00f3n est\u00e1 orientada a mejorar las experiencias de los clientes y aumentar la productividad del personal.<\/p>\n<p>[\/vc_column_text][vc_single_image image=&#8221;17415&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><strong>Est\u00e9 donde est\u00e1n sus clientes<\/strong><\/p>\n<h2 style=\"text-align: center;\">Gesti\u00f3n de colas Aplicaci\u00f3n m\u00f3vil: c\u00f3mo funciona<\/h2>\n<p style=\"text-align: center;\">MobileQ permite a sus clientes ingresar a la cola o reservar una cita con unos pocos clics.<br \/>\nLa aplicaci\u00f3n de cola m\u00f3vil emite turnos para los servicios deseados en tiempo real y muestra el tiempo de espera estimado para informar a sus clientes y asegurarse de que no pierdan su turno.<\/p>\n<p>[\/vc_column_text]<div class=\" ubtn-ctn-center \"><a class=\"ubtn-link ult-adjust-bottom-margin ubtn-center ubtn-normal \" href=\"https:\/\/info.wavetec.com\/es\/agenda-una-demostraci%C3%B3n-gratuita-hoy-gratis\" target=\"_blank\" rel=\"noopener\"><button type=\"button\" id=\"ubtn-3810\"  class=\"ubtn ult-adjust-bottom-margin ult-responsive ubtn-normal ubtn-no-hover-bg  none  ubtn-center   tooltip-69fbd4b5982b9\"  data-hover=\"#ffffff\" data-border-color=\"\" data-bg=\"#ff8630\" data-hover-bg=\"#1ab071\" data-border-hover=\"\" data-shadow-hover=\"\" data-shadow-click=\"none\" data-shadow=\"\" data-shd-shadow=\"\"  data-ultimate-target='#ubtn-3810'  data-responsive-json-new='{\"font-size\":\"desktop:18px;\",\"line-height\":\"\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:600;border-radius:5px;border-width:0px;border-color:;border-style:solid;background: #ff8630;color: #ffffff;\"><span class=\"ubtn-data ubtn-icon\"><i class=\"none\" style=\"font-size:32px;color:#ffffff;\"><\/i><\/span><span class=\"ubtn-hover\" style=\"background-color:#1ab071\"><\/span><span class=\"ubtn-data ubtn-text \" >Programe una demostraci\u00f3n<\/span><\/button><\/a><\/div>[\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;5\/12&#8243;][vc_single_image image=&#8221;16897&#8243; img_size=&#8221;full&#8221; css=&#8221;.vc_custom_1610137273314{margin-bottom: 0px !important;}&#8221;][vc_column_text]<\/p>\n<h3>Seleccione la sucursal m\u00e1s cercana<\/h3>\n<p>El cliente escanea el c\u00f3digo QR para abrir el chat designado y es recibido por el sistema.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-offset-1&#8243;][vc_single_image image=&#8221;17427&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;17421&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][vc_column width=&#8221;5\/12&#8243; offset=&#8221;vc_col-lg-offset-1&#8243; css=&#8221;.vc_custom_1610137734302{background-color: #f7f9fb !important;border-radius: 2px !important;}&#8221;][vc_single_image image=&#8221;16909&#8243; img_size=&#8221;full&#8221; css=&#8221;.vc_custom_1610137863407{margin-bottom: 0px !important;}&#8221;][vc_column_text]<\/p>\n<h3>Seleccione el servicio requerido<\/h3>\n<p>El cliente escanea el c\u00f3digo QR para abrir el chat designado y el sistema lo saluda.[\/vc_column_text][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;5\/12&#8243;][vc_single_image image=&#8221;16915&#8243; img_size=&#8221;full&#8221; css=&#8221;.vc_custom_1610137875927{margin-bottom: 0px !important;}&#8221;][vc_column_text]<\/p>\n<h3>Verifica tu estado<\/h3>\n<p>El cliente escanea el c\u00f3digo QR para abrir el chat designado y el sistema lo saluda.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-offset-1&#8243;][vc_single_image image=&#8221;17409&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221; bg_color_value=&#8221;#1ab071&#8243;][vc_column][vc_single_image image=&#8221;17397&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<h2>La experiencia de nuestro cliente<\/h2>\n<p>A nivel mundial, m\u00e1s de 2 millones de personas pasan por nuestras soluciones de experiencia del cliente a diario.[\/vc_column_text][\/vc_column][vc_column width=&#8221;7\/12&#8243; offset=&#8221;vc_col-lg-offset-1&#8243;][vc_single_image image=&#8221;16888&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"templatera_shortcode\"><\/div>[\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221; bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_new=&#8221;id^16314|url^https:\/\/www.wavetec.com\/wp-content\/uploads\/2020\/11\/vector-circle-1.png|caption^null|alt^null|title^vector-circle|description^null&#8221; bg_image_repeat=&#8221;no-repeat&#8221; bg_image_size=&#8221;initial&#8221; bg_image_posiiton=&#8221;right bottom&#8221; bg_override=&#8221;full&#8221;][vc_column width=&#8221;5\/12&#8243;][vc_column_text]<\/p>\n<h2>Wavetec Blog<\/h2>\n<p>Espere blogs, entrevistas y art\u00edculos de opini\u00f3n de forma per\u00edodica, desarrollados en profundidad y centrados en la industria.<br \/>\nY suscr\u00edbete para mantenerte actualizado.[\/vc_column_text]<div class=\" ubtn-ctn-left \"><a class=\"ubtn-link ult-adjust-bottom-margin ubtn-left ubtn-normal \" href=\"https:\/\/blog.wavetec.com\/es\" target=\"_blank\" rel=\"noopener\"><button type=\"button\" id=\"ubtn-4041\"  class=\"ubtn ult-adjust-bottom-margin ult-responsive ubtn-normal ubtn-no-hover-bg  none  ubtn-left   tooltip-69fbd4b5994f3\"  data-hover=\"#ffffff\" data-border-color=\"\" data-bg=\"#ff8630\" data-hover-bg=\"#1ab071\" data-border-hover=\"\" data-shadow-hover=\"\" data-shadow-click=\"none\" data-shadow=\"\" data-shd-shadow=\"\"  data-ultimate-target='#ubtn-4041'  data-responsive-json-new='{\"font-size\":\"desktop:18px;\",\"line-height\":\"\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:600;border-radius:5px;border-width:0px;border-color:;border-style:solid;background: #ff8630;color: #ffffff;\"><span class=\"ubtn-hover\" style=\"background-color:#1ab071\"><\/span><span class=\"ubtn-data ubtn-text \" >Explora m\u00e1s<\/span><\/button><\/a><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-lg-offset-1 vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_column_text]<span style=\"color: #1ab071; font-weight: 500;\"><a style=\"color: #1ab071;\" href=\"https:\/\/blog.wavetec.com\/en\/top-5-reasons-to-adopt-digital-queuing\" target=\"_blank\" rel=\"noopener\">Top 5 Reasons Why You Need Digital Queuing<\/a><\/span><\/p>\n<p><span style=\"color: #1ab071; font-weight: 500;\"><a style=\"color: #1ab071;\" href=\"https:\/\/blog.wavetec.com\/en\/who-let-the-codes-out-qr-codes-and-how-they-are-uplifting-customer-care-standards-mid-pandemic\" target=\"_blank\" rel=\"noopener\">Who let the codes out? QR codes uplifting customer care standards, mid-pandemic<\/a><\/span><\/p>\n<p><span style=\"color: #1ab071; font-weight: 500;\"><a style=\"color: #1ab071;\" href=\"https:\/\/blog.wavetec.com\/en\/reopening-educational-institutions-with-staff-and-student-safety-prioritised\" target=\"_blank\" rel=\"noopener\">Reopening educational institutions with staff and student safety prioritised<\/a><\/span><\/p>\n<p><span style=\"color: #1ab071; font-weight: 500;\"><a style=\"color: #1ab071;\" href=\"https:\/\/blog.wavetec.com\/en\/wealth-in-public-health-the-case-for-visitor-management-solutions-in-healthcare\" target=\"_blank\" rel=\"noopener\">Wealth in Public Health &#8211; a case for healthcare management solutions<\/a><\/span>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":17402,"parent":6714,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"class_list":["post-31989","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.wavetec.com\/es\/wp-json\/wp\/v2\/pages\/31989","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wavetec.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.wavetec.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.wavetec.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wavetec.com\/es\/wp-json\/wp\/v2\/comments?post=31989"}],"version-history":[{"count":2,"href":"https:\/\/www.wavetec.com\/es\/wp-json\/wp\/v2\/pages\/31989\/revisions"}],"predecessor-version":[{"id":64434,"href":"https:\/\/www.wavetec.com\/es\/wp-json\/wp\/v2\/pages\/31989\/revisions\/64434"}],"up":[{"embeddable":true,"href":"https:\/\/www.wavetec.com\/es\/wp-json\/wp\/v2\/pages\/6714"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.wavetec.com\/es\/wp-json\/wp\/v2\/media\/17402"}],"wp:attachment":[{"href":"https:\/\/www.wavetec.com\/es\/wp-json\/wp\/v2\/media?parent=31989"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}