{"id":31193,"date":"2021-08-03T04:54:19","date_gmt":"2021-08-03T04:54:19","guid":{"rendered":"https:\/\/test.wavetec.com\/?post_type=portfolio&#038;p=31193"},"modified":"2024-07-04T17:38:43","modified_gmt":"2024-07-04T17:38:43","slug":"the-primary-and-secondary-healthcare-department-punjab","status":"publish","type":"portfolio","link":"https:\/\/www.wavetec.com\/en-US\/case-studies\/the-primary-and-secondary-healthcare-department-punjab\/","title":{"rendered":"The Primary and Secondary Healthcare Department, Punjab"},"content":{"rendered":"<p>[vc_row content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1614548065076{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h1><span style=\"color: #ff8630;\">The Primary and <\/span><span style=\"color: #324ecf;\">Secondary Healthcare<\/span> Department, Punjab<\/h1>\n<p>[\/vc_column_text]<div class=\" ubtn-ctn-left \"><a class=\"ubtn-link ult-adjust-bottom-margin ubtn-left ubtn-normal \" href=\"https:\/\/info.wavetec.com\/book-a-free-demo-today?utm_source=organic&amp;utm_medium=case-study&amp;utm_campaign=leads\" target=\"_blank\" rel=\"noopener\"><button type=\"button\" id=\"ubtn-7887\"  class=\"ubtn ult-adjust-bottom-margin ult-responsive ubtn-normal ubtn-no-hover-bg  none  ubtn-left   tooltip-69e7973aebd5b\"  data-hover=\"#ffffff\" data-border-color=\"#ffffff\" data-bg=\"#fe8630\" data-hover-bg=\"#fe8630\" data-border-hover=\"#fe8630\" data-shadow-hover=\"\" data-shadow-click=\"none\" data-shadow=\"\" data-shd-shadow=\"\"  data-ultimate-target='#ubtn-7887'  data-responsive-json-new='{\"font-size\":\"desktop:18px;\",\"line-height\":\"\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:600;border-radius:5px;border-width:2px;border-color:#ffffff;border-style:solid;background: #fe8630;color: #ffffff;\"><span class=\"ubtn-hover\" style=\"background-color:#fe8630\"><\/span><span class=\"ubtn-data ubtn-text \" >Get a Free Demo<\/span><\/button><\/a><\/div>[\/vc_column][vc_column width=&#8221;5\/12&#8243; offset=&#8221;vc_col-lg-offset-1&#8243;][vc_single_image image=&#8221;31206&#8243; img_size=&#8221;full&#8221; css=&#8221;.vc_custom_1627642430328{margin-bottom: 0px !important;}&#8221;][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h2><span style=\"font-weight: 400;\">About<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The Primary and Secondary Healthcare Department (P&amp;SHD), Punjab, strives to deliver quality healthcare services to the communities they serve in. Their goal is to facilitate the provision of accessible, sustainable, affordable and equitable healthcare services and to do so, they have set themselves the guiding values of:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Developing and managing competent and committed health care providers<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Generating reliable health information to manage and evaluate health services<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Adopting appropriate health technology to deliver quality services<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">For the fulfillment of the last value, they were right to choose Wavetec\u2019s holistic and exceptional service and solutions!\u00a0<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h2><span style=\"font-weight: 400;\">Concern\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">P&amp;SHD manages healthcare provision for 38 districts in Punjab. They wanted to deploy an electronic queue management system in 12 Tehsil Headquarter (THQ) Hospitals and 6 District Headquarter (DHQ) hospitals (EQMS) that would seamlessly and easily integrate with their existing Hospital Management Information System (HMIS), such that all patient information would be readily available when needed to facilitate effective patient journey flows.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Additionally, they wanted the flexibility to call patients through a single terminal instead of two, thereby enabling centralized control over the operations at each hospital. With a daily visitor footfall of about 3000, P&amp;SHD needed a more innovative and effective solution than a traditional linear queuing system.\u00a0\u00a0<\/span>[\/vc_column_text][\/vc_column][\/vc_row][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h2><span style=\"font-weight: 400;\">Solutions deployed\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Wavetec deployed their <\/span><a href=\"https:\/\/www.wavetec.com\/solutions\/self-service-kiosks\/\"><span style=\"font-weight: 400;\">ticket dispensing kiosk<\/span><\/a><span style=\"font-weight: 400;\"> at the entrance of each hospital. The 17\u201d screen will allow patients and visitors to select the service they wish to avail of and obtain a physical ticket securing their place in the queue. This was seamlessly integrated with Wavetec\u2019s people calling application.\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.wavetec.com\/solutions\/led-displays\/\"><span style=\"font-weight: 400;\">Counter displays<\/span><\/a><span style=\"font-weight: 400;\"> that showed the patient number being served are available at each counter, 40 for each DHQ and 25 for each THQ. In the waiting area, a 55\u201d <\/span><a href=\"https:\/\/www.wavetec.com\/solutions\/digital-signage\/\"><span style=\"font-weight: 400;\">digital signage<\/span><\/a><span style=\"font-weight: 400;\"> display is present, guiding, informing and engaging patients with queue status updates, important announcements and information and guidelines.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These solutions have been tested out in about 14 hospitals, implemented in 18, and will be ready for use in all healthcare centres in a few weeks.\u00a0<\/span>[\/vc_column_text][vc_column_text]<\/p>\n<h2><span style=\"font-weight: 400;\">Benefits of solutions<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The deployment of these solutions can guarantee:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Shorter and more comfortable waits\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increased employee productivity\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integration of HMIS with QMS<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Improved patient satisfaction\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Safer and more streamlined visitor journeys\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Centralized operational reporting<\/span><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;31194&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1627631945263{margin-bottom: 0px !important;}&#8221;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Strives to deliver quality healthcare services to the communities they serve in.<\/p>\n","protected":false},"author":1,"featured_media":31256,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"content-type":""},"portfolio-types":[105],"class_list":["post-31193","portfolio","type-portfolio","status-publish","has-post-thumbnail","hentry","region-asia","portfolio-types-healthcare"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.wavetec.com\/en-US\/wp-json\/wp\/v2\/portfolio\/31193","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wavetec.com\/en-US\/wp-json\/wp\/v2\/portfolio"}],"about":[{"href":"https:\/\/www.wavetec.com\/en-US\/wp-json\/wp\/v2\/types\/portfolio"}],"author":[{"embeddable":true,"href":"https:\/\/www.wavetec.com\/en-US\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wavetec.com\/en-US\/wp-json\/wp\/v2\/comments?post=31193"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.wavetec.com\/en-US\/wp-json\/wp\/v2\/media\/31256"}],"wp:attachment":[{"href":"https:\/\/www.wavetec.com\/en-US\/wp-json\/wp\/v2\/media?parent=31193"}],"wp:term":[{"taxonomy":"portfolio-types","embeddable":true,"href":"https:\/\/www.wavetec.com\/en-US\/wp-json\/wp\/v2\/portfolio-types?post=31193"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}