{"id":18192,"date":"2026-08-20T21:10:45","date_gmt":"2026-08-20T21:10:45","guid":{"rendered":"https:\/\/test.wavetec.com\/?post_type=portfolio&p=18192"},"modified":"2026-08-21T16:28:46","modified_gmt":"2026-08-21T16:28:46","slug":"banque-saudi-fransi-queue-management","status":"publish","type":"portfolio","link":"https:\/\/www.wavetec.com\/en-US\/case-studies\/banque-saudi-fransi-queue-management\/","title":{"rendered":"Banque Saudi Fransi"},"content":{"rendered":"

Banque Saudi Fransi Deploys Wavetec’s Queue Management System Across 79 Branches<\/h1>\n

\"BSF<\/a><\/p>\n

 <\/p>\n\n\n\n\n
Systems<\/strong><\/td>\nLocations<\/strong><\/td>\nProduct\/Solution<\/strong><\/td>\n<\/tr>\n
79<\/td>\n79<\/td>\nQueue Management System<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

Wavetec Joins Hands with Banque Saudi Fransi<\/h2>\n

Banque Saudi Fransi (BSF) selected Wavetec to enhance customer experience and reduce bank queues through the deployment of customer flow management technology across its banking halls.<\/p>\n

Company Background<\/h3>\n

Banque Saudi Fransi is a full-service commercial bank providing financial services and products in the Kingdom of Saudi Arabia and other markets.<\/p>\n

The Challenge<\/h3>\n

BSF was in the midst of a multi-year branch transformation program, aiming to modernize service delivery across its network. The bank needed a reliable way to organize customer flow, improve service consistency, and give management real-time visibility into branch performance.<\/p>\n

What BSF Needed to Solve<\/h3>\n