{"id":80830,"date":"2025-04-11T12:07:19","date_gmt":"2025-04-11T12:07:19","guid":{"rendered":"https:\/\/www.wavetec.com\/?post_type=portfolio&#038;p=80830"},"modified":"2025-04-11T12:07:19","modified_gmt":"2025-04-11T12:07:19","slug":"wavetec-polling-automation-sangamon-county-usa","status":"publish","type":"portfolio","link":"https:\/\/www.wavetec.com\/de\/case-studies\/wavetec-polling-automation-sangamon-county-usa\/","title":{"rendered":"Sangamon County\u2019s USA"},"content":{"rendered":"<p>&nbsp;<\/p>\n<h1 style=\"color: #000;\">Streamlining Polling with Wavetec: Sangamon County\u2019s Queuing Success<\/h1>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.wavetec.com\/wp-content\/uploads\/2025\/04\/Untitled-2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-80838\" src=\"https:\/\/www.wavetec.com\/wp-content\/uploads\/2025\/04\/Untitled-2.png\" alt=\"\" width=\"2184\" height=\"633\" title=\"\" srcset=\"https:\/\/www.wavetec.com\/wp-content\/uploads\/2025\/04\/Untitled-2.png 2184w, https:\/\/www.wavetec.com\/wp-content\/uploads\/2025\/04\/Untitled-2-300x87.png 300w, https:\/\/www.wavetec.com\/wp-content\/uploads\/2025\/04\/Untitled-2-1024x297.png 1024w, https:\/\/www.wavetec.com\/wp-content\/uploads\/2025\/04\/Untitled-2-768x223.png 768w, https:\/\/www.wavetec.com\/wp-content\/uploads\/2025\/04\/Untitled-2-1536x445.png 1536w, https:\/\/www.wavetec.com\/wp-content\/uploads\/2025\/04\/Untitled-2-2048x594.png 2048w, https:\/\/www.wavetec.com\/wp-content\/uploads\/2025\/04\/Untitled-2-500x145.png 500w, https:\/\/www.wavetec.com\/wp-content\/uploads\/2025\/04\/Untitled-2-260x75.png 260w, https:\/\/www.wavetec.com\/wp-content\/uploads\/2025\/04\/Untitled-2-50x14.png 50w, https:\/\/www.wavetec.com\/wp-content\/uploads\/2025\/04\/Untitled-2-150x43.png 150w\" sizes=\"auto, (max-width: 2184px) 100vw, 2184px\" \/><\/a><\/p>\n<h2><span style=\"color: #000000;\">Overview<\/span><\/h2>\n<p>During peak election seasons, Sangamon County, Illinois\u2014home to over 190,000 residents\u2014sought to enhance the voter experience by modernizing how queues were managed at polling stations. The county partnered with Wavetec to implement the UNO-Q linear queuing system, a simple yet powerful solution that brought order, reduced wait times, and improved voter accessibility.<\/p>\n<p>[vc_row content_placement=&#8221;middle&#8221;][vc_column][vc_column_text]<\/p>\n<h2><span style=\"color: #000000;\">The Challenge<\/span><\/h2>\n<p>On election days, polling locations in Sangamon County see high volumes of foot traffic in limited spaces. Without a clear queuing system, locations struggled with:<\/p>\n<ul>\n<li><strong>Disorganized voter flow,<\/strong> leading to confusion and delays<\/li>\n<li><strong>Uncertainty among voters<\/strong> on when and where to proceed<\/li>\n<li><strong>Limited tools<\/strong> to direct and manage large groups efficiently<\/li>\n<\/ul>\n<p>The county needed a <strong>reliable system<\/strong>\u2014something easy to set up and capable of handling high-traffic scenarios without disrupting the process.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;row&#8211;solution&#8221;][vc_column][vc_column_text]<\/p>\n<h2><span style=\"color: #000000;\">The Solution: Wavetec UNO-Q Queue Management System<br \/>\n<\/span><\/h2>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<p>Wavetec\u2019s <strong>UNO-Q system<\/strong> checked all the boxes. Built to simplify high-traffic environments, the solution included:<\/p>\n<ul>\n<li><strong>UNO-Q Linear Queuing System<\/strong> \u2014 creating a single, fair queue to manage flow efficiently<\/li>\n<li><strong>A Wireless Call Button <\/strong>\u2014 a sleek, compact white box with four buttons that allowed polling staff to operate the system smoothly, calling the next voter with a simple press<\/li>\n<li><strong>Donatello Digital Signage<\/strong> \u2014 which displayed counter information and announcements in real time, guiding voters visually and audibly to the right station<\/li>\n<\/ul>\n<p>This setup helped create a more intuitive and orderly polling experience, with minimal setup and training required.<\/p>\n<p>[\/vc_column_text]<div class=\" ubtn-ctn-left \"><a class=\"ubtn-link ult-adjust-bottom-margin ubtn-left ubtn-normal \" href=\"https:\/\/www.wavetec.com\/solutions\/queue-management-system\/linear-queuing\/?utm_source=organic&utm_medium=case-study&utm_campaign=leads\" ><button type=\"button\" id=\"ubtn-5343\"  class=\"ubtn ult-adjust-bottom-margin ult-responsive ubtn-normal ubtn-no-hover-bg  none  ubtn-left   tooltip-69f1ccbcaf045\"  data-hover=\"#ffffff\" data-border-color=\"#ffffff\" data-bg=\"#fe8630\" data-hover-bg=\"#ff9500\" data-border-hover=\"#ff9500\" data-shadow-hover=\"\" data-shadow-click=\"none\" data-shadow=\"\" data-shd-shadow=\"\"  data-ultimate-target='#ubtn-5343'  data-responsive-json-new='{\"font-size\":\"desktop:18px;\",\"line-height\":\"\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:600;border-radius:5px;border-width:2px;border-color:#ffffff;border-style:solid;background: #fe8630;color: #ffffff;\"><span class=\"ubtn-hover\" style=\"background-color:#ff9500\"><\/span><span class=\"ubtn-data ubtn-text \" >See How It Works<\/span><\/button><\/a><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h2><b>Customer Journey<\/b><\/h2>\n<p>Voters entered the polling location and joined a single, well-managed line. As soon as a station became available, the staff pressed the Wireless Call Button to call the next voter. The Donatello display immediately updated with the appropriate booth number, while light towers installed at each booth lit up to visually guide the voter to their designated counter. This combination of screen and lighting ensured smooth, silent communication\u2014keeping everything moving quickly and clearly, with no need for verbal instructions or hand signals.<br \/>\n[\/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<p><a href=\"https:\/\/www.wavetec.com\/wp-content\/uploads\/2025\/04\/unnamed-9.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-80831\" src=\"https:\/\/www.wavetec.com\/wp-content\/uploads\/2025\/04\/unnamed-9.png\" alt=\"\" width=\"1200\" height=\"1200\" title=\"\" srcset=\"https:\/\/www.wavetec.com\/wp-content\/uploads\/2025\/04\/unnamed-9.png 1200w, https:\/\/www.wavetec.com\/wp-content\/uploads\/2025\/04\/unnamed-9-300x300.png 300w, https:\/\/www.wavetec.com\/wp-content\/uploads\/2025\/04\/unnamed-9-1024x1024.png 1024w, https:\/\/www.wavetec.com\/wp-content\/uploads\/2025\/04\/unnamed-9-150x150.png 150w, https:\/\/www.wavetec.com\/wp-content\/uploads\/2025\/04\/unnamed-9-768x768.png 768w, https:\/\/www.wavetec.com\/wp-content\/uploads\/2025\/04\/unnamed-9-960x960.png 960w, https:\/\/www.wavetec.com\/wp-content\/uploads\/2025\/04\/unnamed-9-500x500.png 500w, https:\/\/www.wavetec.com\/wp-content\/uploads\/2025\/04\/unnamed-9-146x146.png 146w, https:\/\/www.wavetec.com\/wp-content\/uploads\/2025\/04\/unnamed-9-50x50.png 50w, https:\/\/www.wavetec.com\/wp-content\/uploads\/2025\/04\/unnamed-9-75x75.png 75w, https:\/\/www.wavetec.com\/wp-content\/uploads\/2025\/04\/unnamed-9-85x85.png 85w, https:\/\/www.wavetec.com\/wp-content\/uploads\/2025\/04\/unnamed-9-80x80.png 80w\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<h2><b>The Outcome:<\/b><\/h2>\n<p>The system delivered real impact on election day:<\/p>\n<ul>\n<li aria-level=\"1\"><strong>Improved voter flow<\/strong>\u2014congestion and confusion at polling stations dropped noticeably<\/li>\n<li aria-level=\"1\"><strong>Shorter wait times<\/strong>\u2014faster voter movement meant more people served, more efficiently<\/li>\n<li aria-level=\"1\"><strong>Happier voters<\/strong>\u2014with better guidance and less uncertainty, voters reported smoother experiences<\/li>\n<li aria-level=\"1\"><strong>Efficient for staff<\/strong>\u2014the system required minimal supervision, freeing poll workers to focus on what mattered most<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h2>Conclusion<\/h2>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<p>Sangamon County chose Wavetec for its<strong> quick deployment, reliability, <\/strong>and<strong> ease of use<\/strong>. UNO-Q\u2019s plug-and-play design was ideal for election-day needs while maintaining professional standards and smooth operations.<\/p>\n<p>[\/vc_column_text]<div class=\" ubtn-ctn-left \"><a class=\"ubtn-link ult-adjust-bottom-margin ubtn-left ubtn-normal \" href=\"https:\/\/info.wavetec.com\/free-introductory-consultation\/?utm_source=organic&amp;utm_medium=case-study&amp;utm_campaign=leads\" target=\"_blank\" rel=\"noopener\"><button type=\"button\" id=\"ubtn-4103\"  class=\"ubtn ult-adjust-bottom-margin ult-responsive ubtn-normal ubtn-no-hover-bg  none  ubtn-left   tooltip-69f1ccbcaf193\"  data-hover=\"#ffffff\" data-border-color=\"#ffffff\" data-bg=\"#fe8630\" data-hover-bg=\"#fe8630\" data-border-hover=\"#fe8630\" data-shadow-hover=\"\" data-shadow-click=\"none\" data-shadow=\"\" data-shd-shadow=\"\"  data-ultimate-target='#ubtn-4103'  data-responsive-json-new='{\"font-size\":\"desktop:18px;\",\"line-height\":\"\"}'  style=\"font-family:&#039;Poppins&#039;;font-weight:600;border-radius:5px;border-width:2px;border-color:#ffffff;border-style:solid;background: #fe8630;color: #ffffff;\"><span class=\"ubtn-hover\" style=\"background-color:#fe8630\"><\/span><span class=\"ubtn-data ubtn-text \" >Experience the Difference<\/span><\/button><\/a><\/div>[\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Streamlining Polling with Wavetec: Sangamon County\u2019s Queuing Success<\/p>\n","protected":false},"author":33,"featured_media":80845,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":""},"portfolio-types":[106],"class_list":["post-80830","portfolio","type-portfolio","status-publish","has-post-thumbnail","hentry","region-americas","portfolio-types-retail"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.wavetec.com\/de\/wp-json\/wp\/v2\/portfolio\/80830","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wavetec.com\/de\/wp-json\/wp\/v2\/portfolio"}],"about":[{"href":"https:\/\/www.wavetec.com\/de\/wp-json\/wp\/v2\/types\/portfolio"}],"author":[{"embeddable":true,"href":"https:\/\/www.wavetec.com\/de\/wp-json\/wp\/v2\/users\/33"}],"replies":[{"embeddable":true,"href":"https:\/\/www.wavetec.com\/de\/wp-json\/wp\/v2\/comments?post=80830"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.wavetec.com\/de\/wp-json\/wp\/v2\/media\/80845"}],"wp:attachment":[{"href":"https:\/\/www.wavetec.com\/de\/wp-json\/wp\/v2\/media?parent=80830"}],"wp:term":[{"taxonomy":"portfolio-types","embeddable":true,"href":"https:\/\/www.wavetec.com\/de\/wp-json\/wp\/v2\/portfolio-types?post=80830"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}