Wavetec Operations & Global Support
Wavetec is a Customer focused organisation. Our global team of engineers & technicians are available round the clock to provide best quality services at all stages of the product life-cycle. At Wavetec there is a constant focus on continuous improvement of all our processes.
All service calls are logged in SAP CRM which not only ensures a timely response and rectification of the service calls but also provides a mechanism of measuring our performance. There is an independent Customer feedback department in place which is regularly in touch with our clients and presents their reports every quarter to the top management.
As a fresh graduate, I had high hopes from the organization that would help me in taking the first step in my career path. I feel extremely happy to share that Wavetec has not only given me that right start, but has also provided me with a number of great learning opportunities.
Sometimes it even takes years of working in an organization to gain the trust of your management. But in Wavetec since day one, I was trusted with a number of important projects that not only enhanced my learning but also boosted my confidence. The friendly environment that we have here is the secret to such happy experiences.
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Our customer support services are the best in the biz, with a 90% customer satisfaction rating. They’re standing by to help you.