"Wavetec’s team is very professional and they have assisted us throughout the implementation phase, they even guided us for system mapping using their previous experience for working with other shipping lines. The solution has helped us manage our counters more effectively and efficiently. It gives us the competitive advantage to plan contingencies for resources better as well as turntime give us indicators for our services, which we should always strive to improve for competitive advantage. It also helps us give better resource planning. This is our first experience with any company for EQMS and Wavetec has made it pleasant for us. Our overall experience with the Wavetec team has been very good."
Assistant Manager Export Customer Services,Safmarine
"We are very excited about the added value these large LED display screens will bring to the Granada mall. Recently our mall crossed the 1 million visitor mark for the month of January 2012. In light of this tremendous achievement, and with the addition of a new website and these large public display screens, we are now poised to reach new heights in customer services and satisfaction. The Management is now actively using these screens to communicate all new developments within the center to its visitors in order tolet them know, that together, we are making history"
Engr. Salman Albaiz
Executive Director of the Granada Mall